Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
The food was excellent and even though we ordered through a 3rd party app requiring me to wait for 3hrs for my meal, the manager was very good in allowing us to wait for our order to be made. Excellent service
CP
Chay Perez
3 days ago
5.0
Espero que el Dueño lo vea,La comida toda Buenísima,el servicio de la Empleada Melgine excelente y la Gerente Giselle Excelente y muy amable.Lo unico es que debería remodelar el área del Restaurante y Pintarlo y una buena limpieza ya todo se ve feo.
LO
Liudmila Olan
4 days ago
5.0
It’s hard to find a good professional place to enjoy a meal on this side of town. I don’t give out to many reviews but I had to stop and just comment on how amazing the staff and prompts food delivery. Keep up the good job 😊
MM
M. Martin
May 8, 2026
5.0
Shockingly excellent service! From the management to the service staff! I just left feeling like it is the best kept secret in Kissimmee! I didn't get the young woman name at the window but she was such a delight, and offered me all the sauces!
DK
Dave Kidd
May 2, 2026
3.0
The restaurant was kinda gross and dirty inside. Ordered the trio and they didn't have steak ready so I had to wait an extra 15 mins which was annoying. They tried to get me to substitute the steak with more chicken or pork. Didn't want to and the kid at the drive thru gave me a frustrated look as if it was my fault they didn't have the steak ready. It's also always frustrating when you talk to the employees and can't understand them and they can't understand you because they don't speak English well. This is an English speaking country, it'd be great if they respected our country enough to learn the language. The prices were kinda high but the food was amazing. The chicken tasted great and was fall off the bone tender and the pulled pork was great too. The steak, even though I didn't get a lot, was really good too. The chimichurri was great and so was the ranch they had there. The beans were gross and the rice was.... rice. Oh and the plantains were really good too. So yeah, the food was amazing, the price was ok, but the service and restaurant was subpar.
What are the delivery hours for Pollo Tropical in Kissimmee, FL?
Pollo Tropical offers delivery daily from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Kissimmee?
Pollo Tropical is located at 3801 W. Vine Street, Kissimmee, FL 34741.
What types of cuisine does Pollo Tropical offer?
Pollo Tropical offers Cuban and Latin American inspired cuisine, including their signature grilled chicken and mojo roast pork.
Does Pollo Tropical offer delivery and takeout services?
Yes, Pollo Tropical offers both delivery and takeout services.
What forms of payment does Pollo Tropical accept?
Pollo Tropical accepts American Express, Discover, MasterCard, Visa, debit cards, credit cards, and mobile NFC payments.
Is Pollo Tropical wheelchair accessible?
Yes, Pollo Tropical has wheelchair accessible entrance, parking, seating, and restrooms.
Does Pollo Tropical serve vegetarian or children’s menu options?
Yes, Pollo Tropical serves vegetarian dishes and has a children's menu available.
Are there any nearby coffee shops where I can grab a drink before or after dining at Pollo Tropical?
Yes, Starbucks is a nearby coffee shop where you can enjoy a beverage before or after your meal at Pollo Tropical.
What other restaurants are close to Pollo Tropical for additional dining options?
Nearby restaurants include Moe’s Gyro and Grill, Fama Gastrobar, Cicis Kissimmee, Charleys Cheesesteaks and Wings, and El Cilantrillo Restaurant - Kissimmee.
Are there convenient banking or financial services near Pollo Tropical?
Yes, nearby financial services include Chase Bank, Amscot, and Bitcoin Depot, making it convenient to handle banking needs around your visit.
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