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Pollo Tropical

4.1
(3,171 reviews)

Business Details

3801 W. Vine Street, Kissimmee, FL
34741, United States
(407) 932-4363

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
3801 W. Vine Street, Kissimmee, FL
34741, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 109 items

Explore offerings from Pollo Tropical on 3801 W. Vine Street in Kissimmee, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

109 items

Reviews

4.1
3,171 reviews
5 stars
1,787
4 stars
592
3 stars
302
2 stars
164
1 star
326
  • LA
    Lady A
    1 day ago
    4.0
    Quick service. Food is so yummy! If going thru drive thru, just double check your order as sometimes the girl that's usually checking you out will forget something.
  • DV
    Duan Villanueva
    Sep 26, 2026
    5.0
    My family and I enjoyed the food, great taste and great pricing for a big family.
  • EB
    Emmanuel Bello
    Sep 18, 2026
    2.0
    I had a very concerning experience at this Pollo Tropical. I saw several employees handling and cutting chicken without wearing gloves. In particular, I saw a woman cutting chicken without gloves while wearing long acrylic/fake nails. As a customer, this was very concerning to see and made me uncomfortable about the way the food was being handled. I hope management addresses this and makes sure proper food-handling and hygiene practices are being followed.
  • PK
    Purified Ketchup
    Sep 8, 2026
    1.0
    Always so rude I only come back because the food is good but they need to take that girl off the drive thru or just fire her (petit Latina/night shift), by far the rudest human being I’ve encountered and then has the nerve to get my order wrong and give attitude when she heard wrong. All I asked was for an extra side of rice… like really ? Whoever the manager is you suck at hiring people man do better.
  • KF
    Kinga Fornyos
    Sep 8, 2026
    5.0
    Delicious food and the chicken was especially good, with some really unique and interesting flavors. The only downside is that during lunchtime, you have to wait quite a long time for your food — at least 30 minutes. Overall, though, we enjoyed the food and the experience.

Frequently Asked Questions About Pollo Tropical

What are the delivery hours for Pollo Tropical in Kissimmee, FL?

Pollo Tropical offers delivery daily from 10:30 AM to 11:30 PM.

Where is Pollo Tropical located in Kissimmee?

Pollo Tropical is located at 3801 W. Vine Street, Kissimmee, FL 34741.

Brand Certified Facts from Pollo Tropical

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Certified October 04, 2026Yext Knowledge Graph
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