Pollo Tropical

Reviews

• DL

  Derek Lamptey

  1 day ago
  5.0
  The food was excellent and even though we ordered through a 3rd party app requiring me to wait for 3hrs for my meal, the manager was very good in allowing us to wait for our order to be made. Excellent service
• CP

  Chay Perez

  3 days ago
  5.0
  Espero que el Dueño lo vea,La comida toda Buenísima,el servicio de la Empleada Melgine excelente y la Gerente Giselle Excelente y muy amable.Lo unico es que debería remodelar el área del Restaurante y Pintarlo y una buena limpieza ya todo se ve feo.
• LO

  Liudmila Olan

  4 days ago
  5.0
  It’s hard to find a good professional place to enjoy a meal on this side of town. I don’t give out to many reviews but I had to stop and just comment on how amazing the staff and prompts food delivery. Keep up the good job 😊
• MM

  M. Martin

  May 8, 2026
  5.0
  Shockingly excellent service! From the management to the service staff! I just left feeling like it is the best kept secret in Kissimmee! I didn't get the young woman name at the window but she was such a delight, and offered me all the sauces!
• DK

  Dave Kidd

  May 2, 2026
  3.0
  The restaurant was kinda gross and dirty inside. Ordered the trio and they didn't have steak ready so I had to wait an extra 15 mins which was annoying. They tried to get me to substitute the steak with more chicken or pork. Didn't want to and the kid at the drive thru gave me a frustrated look as if it was my fault they didn't have the steak ready. It's also always frustrating when you talk to the employees and can't understand them and they can't understand you because they don't speak English well. This is an English speaking country, it'd be great if they respected our country enough to learn the language. The prices were kinda high but the food was amazing. The chicken tasted great and was fall off the bone tender and the pulled pork was great too. The steak, even though I didn't get a lot, was really good too. The chimichurri was great and so was the ranch they had there. The beans were gross and the rice was.... rice. Oh and the plantains were really good too. So yeah, the food was amazing, the price was ok, but the service and restaurant was subpar.

Frequently Asked Questions About Pollo Tropical