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McDonald's

3.7
(2396 reviews)

Business Details

3845 Pleasant Hill Rd, Kissimmee, FL
34746, United States
(321) 697-5680
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3845 Pleasant Hill Rd, Kissimmee, FL
34746, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 4:00 AM
FridayOpen 24 hours
SaturdayOpen 24 hours
Sunday4:00 AM - 12:00 AM

Reviews

3.7
2,396 reviews
5 stars
1,051
4 stars
471
3 stars
366
2 stars
133
1 star
375
  • AC
    Anonymous Cognito
    5 days ago
    1.0
    We went there at 12:30 pm last night and they did not answer us at the drive thru!!! We drive by and saw the employees working and cleaning but not serving food
  • GY
    Greg Young
    May 8, 2026
    1.0
    Waited in drive threw for 15 minutes nobody in line told me to give them a minute drove off ridiculous
  • AL
    Amanda Longacre
    Apr 28, 2026
    1.0
    This McDonald’s has gone SO downhill. The food is awful every time now. The nuggets are always squishy and the fries are never cooked well They always seem like they were cooked in old oil so they’re limp and wet. The food tastes like it’s been sitting out forever.
  • YG
    Yessy Garcia
    Apr 22, 2026
    3.0
    As a frequent patron and a former employee with 14 years of experience at McDonald's in the 1990s, I consistently strive to be courteous. However, I have noticed a recurring lack of basic hospitality from the staff. During my visits, there are no greetings or acknowledgments; interactions are limited to "what can I get you" and "move forward." Even after the transaction, there is no verbal confirmation of the total, and my "thank you" is met with silence. While I understand the importance of efficiency, the current atmosphere feels excessively transactional and impersonal. Providing a welcoming environment is a vital component of the dining experience. If the human element of service is removed, it diminishes the value of visiting a physical establishment. I respectfully suggest implementing additional customer service training to ensure your staff understands the significance of a simple greeting and basic courtesy. Furthermore, I have frequently found the food to be lukewarm rather than hot.
  • LB
    L Brennan
    Apr 22, 2026
    1.0
    Waited 23 minutes for a kids cheeseburger and fries. That's totally ridiculous. When I complained to the Mgr Alondra she was very rude. I told her then I would call corporate being.She didn't care and she said, you make sure you tell them my name. People like that that are in a position to help and their smart mouth in the customer.They don't need to be in that position.Number one and if she hates her job that much send her down the road.Give it to somebody who really wants to work.

Frequently Asked Questions About McDonald's

What are the main payment options accepted at McDonald's in Kissimmee?

McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.

What are the regular dining hours for McDonald's on weekdays?

McDonald's is open from 5:00 AM to midnight Monday through Wednesday, and on Thursday from 5:00 AM to 4:00 AM the next day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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