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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kissimmee, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Don’t go to this location the service is terrible. You’ll sit in the drive thru for 10 min before they acknowledge you over the speaker and if you do say something they will say I’ll be right with you.. and then wait another 5 min. No one in front of me and this was around 4pm on a Saturday. I had a mobile order and it was raining. Sent an email to cooperate about this and was advised someone from this location would reach out.. RADIO SILENCE! Thanks for the crappy service! I’ll take my money elsewhere!
BP
Brandis Peterson
May 1, 2026
4.0
Very very busy, very long wait. Understaffed but they were working hard and managed.
CR
Christian Rodriguez
Apr 20, 2026
1.0
Will take 10-30 min. Not a quick trip
CO
Courtney O'Brien
Apr 1, 2026
1.0
Do better Dunkin’… seriously.
Placed a mobile order at 9:35am for window pickup. By the time we got there around 9:50, the drive-thru line was insanely long, so I figured I’d run inside quickly to grab it.
While I was waiting, I decided to order myself food at the register. The employee immediately shut me down and said I couldn’t because they were “backed up” and it would be a 15–20 minute wait. Fine, I said forget it.
I then stood there waiting… and waiting… clearly seeing my order sitting ready by the window. I tried to get the attention of THREE different employees and was completely ignored.
Finally, the manager—who had been yelling across the store the entire time—comes over and asks what I need. I explain my order is ready. Instead of just handing it to me, she lectures me about how I’m “not supposed to come inside” if I chose mobile window pickup and that I was “making things worse.”
Excuse me… I was trying to make it easier and avoid holding up your drive-thru.
On top of that, while I was waiting, I watched her speak to her employees in the most disrespectful way—yelling, threatening to replace them, and calling them pathetic. It was honestly uncomfortable to witness.
No wonder the staff seemed miserable… no one deserves to be spoken to like that.
Customer service was terrible, management was worse.
Do better.
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