Concept Sweet founded in Manalapan, NJ, is now in Kissimmee, FL at the beautiful Encore Resort and is your go-to destination for creative, playful, and nostalgia-inspired desserts. Specializing in unique treats we blend familiar flavors with fun, innovative presentations. Whether you're craving a sweet snack, a custom dessert experience, or something Instagram-worthy, Concept Sweet offers a delicious twist on your favorite childhood treats. Come visit us for a one-of-a-kind dessert adventure that’s sure to delight the whole family!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.