Chinese RestaurantAsian Fusion RestaurantBubble Tea StoreFast Food RestaurantRestaurant
More than 20 years of history, Chino Rico was originally started in Ponce, Puerto Rico, making delicious dishes with Chinese and Latin Fusion. And we are now introducing a new bubble tea and fruit tea drinks with dessert like shaved ice, egg waffles and so on.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.