When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jacksonville Monument Road. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
They have the employees working WITH NO AC. JUST TERRIBLE. unable to wait inside for food due to heat. Nice employees deserve better.
AR
Angela Reyes
Jun 21, 2026
1.0
I just went to place an order for some Cajun fries, they asked if I was picking up and immediately denied me service due to the fact they supposed had a 50-100 tender order and said it would be a hour wait. They did not even ask me what I was going to order, one of the male workers looked visibly upset when I said I was not picking up. I just wanted some fries, I am genuinely so upset and this just ruined my night. Thanks a lot Wingstop…
DT
dave timmerman
Jun 20, 2026
2.0
Wings are good, you probably won't get the ones you ordered, but they should taste good, we often go back to get the correct ones or the full order. But they usually make it right for us.
KK
kyleigh
Jun 19, 2026
5.0
Dashawn has the best costumer service and amazing vibe, greeted with smiles and welcoming arms DESERVES A RASIE!
LL
LAFOTODENATALIE
Jun 16, 2026
1.0
Zero stars for this place !!! Not even one ! I came in to pick up the order was delivery as a vendor . The order had a soda drink and the bag of food. Upon arrival , I noticed that the bag was ripped and I wanted to bring this to their attention. While looking at the damaged bag , apparently the cup fell down on the counter and the drink got spilled a bit . Hispanic female with long loose hair started yelling at me : “You spilled the DAMN drink ! “ I replied : “ Do you want me to pay for it !” She replied : “ Get out from here now and I will call your company to report you “ . So, she threw me out of the restaurant. Then , few minutes later , she stepped out of the restaurant and started following me . When she got close to me , she pointed her phone at me . She was obviously video recording me . I was afraid that she would hurt me more! She must be hating her job , otherwise , I don’t see why would she act so abusive in front of the customer and other employees! I have never experienced such treatment at any restaurant in my lifetime . Besides , I have delivered a lot of orders for this particular restaurant. On the pic you see this Wingstop employee who is pointing her phone at me , threatening to report and trying to make me miserable in public . Apparently , she hates her job ! I tried to explain that it was spilled accidentally, she would not listen to me , she continued acting unprofessionally. This behavior can not be tolerated and she needs to face consequences immediately. All I wanted was to fix the ripped paper bag that was full of wings . I ended up cancelling this delivery . They don’t deserve my time and effort , my professional service . In the video , she states that I threw the drink in the restaurant. She did not see me throwing any drinks . She was the first person to notice the spill . The incidents like this happen in the restaurants over and over again . The drink , as I mentioned earlier , was slightly spilled , it didn’t end up on the floor or anything. There was absolutely no reason for me to throw anything. Drama Queen was just craving some drama and she can have it now ! Obviously, her frustration was misplaced. I know it does suck to be frying those wings all day long . However, there are no excuses for this behaviour! I do not recommend using this restaurant on Monument Road to anyone unless you want to have a bad or horrible experience. Read other negative reviews where customers reporting ugliness during the service. Thanks for reading . This cannot be tolerated! Who likes to pay for bad service ? You can buy wings and fries at other places !
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Jacksonville Monument Road offer?
Wingstop Jacksonville Monument Road offers classic and boneless wings, as well as tenders, with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the opening hours of Wingstop Jacksonville Monument Road?
Wingstop is open every day from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop Jacksonville Monument Road offer delivery and pickup services?
Yes, they provide in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-through service available at Wingstop Jacksonville Monument Road?
No, Wingstop Jacksonville Monument Road does not have a drive-through service.
How can I order Wingstop's wings online?
You can order online for carryout and delivery through their website or their app available on both Apple App Store and Google Play Store.
What payment methods are accepted at Wingstop Jacksonville Monument Road?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What is the address and contact number for Wingstop Jacksonville Monument Road?
The address is 2771 Monument Road, Jacksonville, FL 32225. You can reach them at +1 904-512-7383.
Are there any nearby grocery stores where I can shop before or after visiting Wingstop?
Yes, Publix Super Market at Cobblestone Crossing is nearby and offers grocery and delicatessen services, convenient for shopping when visiting Wingstop.
What other dining options are close to Wingstop Jacksonville Monument Road?
Nearby dining options include The Hot Dog Spot for hot dogs and ZENSHI Handcrafted Sushi for sushi lovers, providing variety in the area.
Are there any coffee shops near Wingstop where I can grab a drink?
Yes, Starbucks is located nearby, making it easy to enjoy coffee before or after your Wingstop visit.
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