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Subway

2.6
(92 reviews)

Business Details

(904) 800-1588
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jacksonville Subway® Restaurant at 10251 Shops Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
10251 Shops Lane, Jacksonville, FL
32258, United States

Hours

Monday9:00 AM - 11:00 PM
Tuesday9:00 AM - 11:00 PM
Wednesday9:00 AM - 11:00 PM
Thursday9:00 AM - 11:00 PM
Friday9:00 AM - 11:00 PM
Saturday9:00 AM - 11:00 PM
Sunday9:00 AM - 11:00 PM

Menu

1 menu · 142 items

Explore offerings from Subway on 10251 Shops Lane in Jacksonville, with popular doritos® hot honey nachos, hot honey sandwiches, sandwiches, and snacks & sides available at this location.

Subway 39177-0 Menu en-US

142 items

Reviews

2.6
92 reviews
5 stars
28
4 stars
9
3 stars
4
2 stars
3
1 star
48
  • VA
    Veronica Abreu
    Sep 4, 2026
    1.0
    Placed an order for pickup came to get it on my lunch break and told the staff they said they are making it now then proceeded to take 2 walk in orders while I watched my sandwich sitting there getting cold because they completely abandoned it to help walk ins rather than finishing it and handing it to me my order showed ready at 12:40 they finished at 12:53 and I only get 30 min break
  • TA
    The Geek Apprentice
    Aug 12, 2026
    1.0
    Want to start off by mentioning that my mom and I had been sick for days when we ordered. Hence, we were dying for food. We ordered for delivery and it was wrong. They mixed up the bread and since one was a dry sandwich and the other wet, we couldn't just swap toppings. So I - still feeling like garbage - drove there to ask for either a refund or new sandwiches. They saw the mistake and remade them. Wrong. Again. I was already in the car and done. My mom called to ask for a full refund (originally just wanted the delivery fee since I drove there anyway), but the number didn't work. She's contacted them a different way and waiting for an email. Look, everyone has bad days, I get that. But how difficult is it to read the order and make properly? Not to mention to mess it up twice? Just sad.
  • AC
    Ashley C
    Aug 6, 2026
    1.0
    During my visit with my kids and my mother at 6:50 pm on August 6th, 2026 we picked up our online order three meatball subs. The woman who was working dropped the cutting knife on the floor and proceeded to wash it off with water in the hand sink. Then dried it with paper towels. Then the other worker proceeded to cut our three subs with it. Instead of taking it to the back properly washing it and sanitizing it. Which is against food safety and is poor customer service. I confronted her and she said what do you want me to do about it? I said I want a refund. She would not give us a refund. We left the subs there and we didn't get our refund not a great look or a way to run a business.
  • MM
    Maddie
    May 30, 2026
    1.0
    The lady was very rude, very very bad service
  • NP
    Nese Pooh
    May 12, 2026
    1.0
    I came into the store no one was there to assist me I did my order thru the app as I’m in the store I still hear my order going off. I went to the side to get the associate Katie she came up with an attitude huffing and puffing don’t know why that wasn’t my concern I just wanted my food made so I can go. As she making my food she huffing over my food I’m talking to her and I noticed she had her AirPod in her ear so I had to talk a little louder! As she was coming to an end on my sand which she just slide my food across the counter I was trying to order a drink but she walked off! Whatever problems you have leave them where they at and attend to customer in a polite and respectful way thanks!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 10251 Shops Lane, Duval, Jacksonville, FL 32258.

What are the opening hours of the Subway at 10251 Shops Lane?

The Subway at 10251 Shops Lane is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

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Certified September 27, 2026Yext Knowledge Graph
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