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McDonald's

3.1
(2,251 reviews)

Business Details

7245 Merrill Rd, Jacksonville, FL
32277, United States
(904) 744-8351
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7245 Merrill Rd, Jacksonville, FL
32277, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 7245 Merrill Rd in Jacksonville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
2,251 reviews
5 stars
645
4 stars
393
3 stars
376
2 stars
213
1 star
624
  • SJ
    Shyesha Janae
    1 day ago
    1.0
    My experience at this McDonald’s at night is consistently disappointing. The manager with the locks is one of the laziest employees I’ve encountered. I was told there would be a wait for an apple pie, but there was already one available that I was told was fresh. When I checked the box, the timestamp sticker showed it had been made around 7:00 PM and had expired at 8:00 PM, yet it was still being offered to me. This is unacceptable. I will be making a direct complaint as this is not the first time this food situation happened. I was begged the last time to not report anything but now this can’t be avoided. Please consider bringing in new night management and holding employees accountable for providing better customer service and following proper food safety standards. DO BETTER!
  • SB
    Selena Boone
    3 days ago
    1.0
    I’ve been going to this location for the past 2 years since I’ve moved to this side of town and the lady in the window named teresa held up the line for 20 minutes just flirting with the car in front of me while the line was wrapped around the building going onto Merrill rd. And as I was pulling up to the window she left it open and was walking around the store just talking nonsense, and my food was in the bag right inside of the window, as my order was made properly because of the weight my food was cold. This is the most unprofessional worker I’ve ever met at this restaurant.
  • MS
    Mustafa Slevani
    Jun 24, 2026
    1.0
    My wife and I had a very disappointing experience at this McDonald’s. The way she was treated was completely unacceptable. Instead of being respectful and professional, the staff made her feel unwelcome and disrespected. Customer service should never make someone feel that way. We weren’t expecting anything special just basic courtesy and respect. Unfortunately that wasn’t what we received. This experience left a very bad impression and because of how my wife was treated we will not be returning. I hope management takes this seriously and provides better training so future customers are treated with the respect they deserve.
  • CG
    Chris Garcia
    Jun 14, 2026
    2.0
    Food was alright but what really earned this is bad score was the service and signage. You have a sign that says pay here. The. Get looked at weird when you’re waiting there. Then the signs all over the building say lobby open till 11pm when it’s in fact 10pm. For a completely rebuilt brand new store all the info is already out of date.
  • SL
    Sheila Laurencio
    Jun 10, 2026
    5.0
    We stopped by late at night, close to closing and had such a positive experience thanks to Tasha Colquitt. Even though it was very late, she greeted us with a smile and made us feel welcome from the moment we arrived. We had an issue with my card and she was so understanding and helpful throughout the whole situation. McDonald's is lucky to have someone like Tasha. Thank you again for your kindness and for making our night so much better we won't forget it! ❤️

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 7245 Merrill Rd, Jacksonville?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What time does the drive-thru at McDonald's open and close?

The drive-thru is open every day from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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