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McDonald's

3.1
(2231 reviews)

Business Details

7245 Merrill Rd, Jacksonville, FL
32277, United States
(904) 744-8351
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7245 Merrill Rd, Jacksonville, FL
32277, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

3.1
2,231 reviews
5 stars
640
4 stars
393
3 stars
373
2 stars
212
1 star
613
  • GJ
    Gayle Jones
    May 9, 2026
    3.0
    I frequent this location & I am only giving 3stars due to one particular employee. I’m not sure if she is a manager but she usually works the cash window. Today she worked the second window. She is an African American woman (like myself), very light complexion, w/ short hair. I’m only describing her because I’m sure others have had the exact same experiences. She is beyond RUDE every single time I have come in contact with her. She gives snarky remarks to her coworkers as well as customers coming through drive thru.. at the simplest request such as condiments or how you respond to not wanting a copy of your receipt. Mind you I’m very nice every time regardless. You would think that would help but she remains rude nonetheless. This location would be much better without this particular employee and I’m surprised that she actually remains employed there because I know I’m not the only customer (or employee) who continues to have these interactions with her.
  • JJ
    Jason
    May 9, 2026
    1.0
    This stores service is not acceptable they don't know how to read tickets to make sure that every item is in the bag ordered they truly need to be better trained the management needs to be double checking everything
  • RJ
    Raven Johnson
    May 6, 2026
    1.0
    Pretty sketchy area! Not threatening to me but Im glad I didnt have anybody with me!
  • DD
    Darrell
    May 5, 2026
    2.0
    This slow ahh mcdonalds just needs a whole new crew maybe management for as slow but yet keep messing orders up. Get it together lmao it's food how is it hard
  • DJ
    Danielle Jordan
    Apr 23, 2026
    1.0
    This is my second time going to McDonald’s and my order being incorrect and I don’t receive all of my order. Tonight, I was pulled up to the third window because they were supposedly waiting on fries. I got my food and the fries were cold and I was missing my nuggets. I told them what I was missing and they grabbed the nuggets. Instead of 4 nuggets I had 3 nuggets and what resembled a crackling it was not a nugget. Then I got home and realized they never gave me my drink either! The first time I let it slide even though I waited almost 30 minutes for them to get my order correct but tonight I’m over it. This is ridiculous. I won’t be back to this McDonald’s

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 7245 Merrill Rd, Jacksonville?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What time does the drive-thru at McDonald's open and close?

The drive-thru is open every day from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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