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McDonald's

3.1
(2,270 reviews)

Business Details

7245 Merrill Rd, Jacksonville, FL
32277, United States
(904) 744-8351
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7245 Merrill Rd, Jacksonville, FL
32277, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 7245 Merrill Rd in Jacksonville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
2,270 reviews
5 stars
654
4 stars
395
3 stars
375
2 stars
214
1 star
632
  • BM
    Beatriz Miranda
    3 days ago
    1.0
    Terrible everything takes time and today I left without my food, I paid for it and they never wanted to give it to me that made me very angry, I even cried and a fat black woman made fun of me in my face
  • EE
    enchantedbananapeel
    Aug 22, 2026
    5.0
    whoever the crew was on Saturday, August 22 at 7 PM. They are amazing. Those were the best McDonald’s crew ladies I’ve had in a while absolutely amazing service so kind Very helpful and accommodating, amazing experience I will be back
  • DD
    Dre
    Aug 4, 2026
    5.0
    There are a few great managers in this store and they actually have some good managers who take care of customers and they have one manager who helps. A homeless man was in the store and she bought him some breakfast and coffee. It was such a good deed she didn't have to do that. When you're blessed you are supposed to bless someone else.🙏🙌✝️
  • JR
    Jessica Rogers
    Jul 29, 2026
    1.0
    If you want to be on time for work then don't stop here. It doesn't matter how much extra time you give them. Drive thur or curbside. Inside you get ignored by employees walking around and not paying attention to the customer. Morning manager always has a attitude. I'm assuming that's why it takes 15 minutes or longer for a drive thru order that's only $10. They pull you up to the 3rd drive thru window and forget about you constantly. Then get a attitude with you. This is the 2nd day in a row this week. And numerous times beforehand. If they cancel your order don't expect a refund like the app says. The manager just says to come back the next day and they'll give you the same thing. Worst service ever on all levels. Don't waste your time, money, or patience with these people. They don't care.
  • CM
    cindy mcdermid
    Jul 26, 2026
    5.0
    ​I stopped in this morning and was genuinely impressed by how fast the service was. I only waited about two or three minutes for my food and my mocha frappe. I specifically want to give a huge shoutout to Miss Tasha. She handed me my order and was incredibly kind. You can tell she is deeply appreciated by the community; I even noticed her regular customers checking in on her. She has a beautiful approach to customer service that brightens up the entire business. People like Tasha remind us that we are all human, and she truly treats everyone like family. ​Unfortunately, the visit was heavily overshadowed by someone I assume is the manager, Mel (she was wearing a different uniform). While the lobby was otherwise quiet, the customers were patient, and the rest of the staff was working hard, Mel’s behavior was noticeably awful. The entire front lobby could hear her screaming at her employees and yelling over her mic at the drive-thru staff. At one point, while I was simply waiting, she looked right at me and bluntly shouted from across a table in the back, "Did we do something wrong?!" I calmly replied no, and explained that her employee was just handing me my drink. ​Aside from Mel’s constant shouting and completely unprofessional attitude, everything else was great. Tasha is an absolute gem who deserves serious recognition for holding things together, but upper management desperately needs to address how Mel treats her team and the customers.

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 7245 Merrill Rd, Jacksonville?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What time does the drive-thru at McDonald's open and close?

The drive-thru is open every day from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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