Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I frequent this location & I am only giving 3stars due to one particular employee. I’m not sure if she is a manager but she usually works the cash window. Today she worked the second window. She is an African American woman (like myself), very light complexion, w/ short hair. I’m only describing her because I’m sure others have had the exact same experiences. She is beyond RUDE every single time I have come in contact with her. She gives snarky remarks to her coworkers as well as customers coming through drive thru.. at the simplest request such as condiments or how you respond to not wanting a copy of your receipt. Mind you I’m very nice every time regardless. You would think that would help but she remains rude nonetheless. This location would be much better without this particular employee and I’m surprised that she actually remains employed there because I know I’m not the only customer (or employee) who continues to have these interactions with her.
JJ
Jason
May 9, 2026
1.0
This stores service is not acceptable they don't know how to read tickets to make sure that every item is in the bag ordered they truly need to be better trained the management needs to be double checking everything
RJ
Raven Johnson
May 6, 2026
1.0
Pretty sketchy area! Not threatening to me but Im glad I didnt have anybody with me!
DD
Darrell
May 5, 2026
2.0
This slow ahh mcdonalds just needs a whole new crew maybe management for as slow but yet keep messing orders up. Get it together lmao it's food how is it hard
DJ
Danielle Jordan
Apr 23, 2026
1.0
This is my second time going to McDonald’s and my order being incorrect and I don’t receive all of my order. Tonight, I was pulled up to the third window because they were supposedly waiting on fries. I got my food and the fries were cold and I was missing my nuggets. I told them what I was missing and they grabbed the nuggets. Instead of 4 nuggets I had 3 nuggets and what resembled a crackling it was not a nugget. Then I got home and realized they never gave me my drink either! The first time I let it slide even though I waited almost 30 minutes for them to get my order correct but tonight I’m over it. This is ridiculous. I won’t be back to this McDonald’s
What are the regular store hours for McDonald's at 7245 Merrill Rd, Jacksonville?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What time does the drive-thru at McDonald's open and close?
The drive-thru is open every day from 5:00 AM to 1:00 AM.
Can I order McDonald's delivery and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 12:30 AM via the McDonald's delivery service.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering or curbside pickup?
Yes, services include curbside pickup, delivery, same day delivery, and no-contact delivery.
Is there a McDonald's app available to make ordering easier?
Yes, the McDonald's App is available on both the Apple App Store and Google Play Store to facilitate quick ordering.
What nearby services can I visit along with McDonald's at 7245 Merrill Rd?
Nearby places include Mega Smoke Shop for tobacco products, Western Union for money transfers, and NAPA Auto Parts for automotive needs.
Are there any nearby automotive services around this McDonald's location?
Yes, you can find Jiffy Lube, Famous Quick Lube #12, and several gas stations like GATE, Sunoco, and Shell nearby for car maintenance and fuel.
What nearby health and medical facilities are close to McDonald's at Merrill Rd?
Nearby health services include Semegon Chiropractic Health Center, Arlington Dental Center, and Village Medical at Walgreens - Arlington.
Does McDonald’s offer any rewards or special offers to customers?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
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