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McDonald's

3.2
(2,643 reviews)

Business Details

(904) 765-4016
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5911 US Highway 1 North, Jacksonville, FL
32209, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5911 US Highway 1 North in Jacksonville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,643 reviews
5 stars
809
4 stars
412
3 stars
489
2 stars
237
1 star
696
  • AT
    Alisha Thomas
    Oct 31, 2026
    1.0
    The young girl at the window refused to get me a manager when I had a question about the mobile app and then wanted to make slick comments saying she can’t control the app and if I wanted to change my order I have to go all the way around in line again then as I try to pay she close the window then I say sweetie I wanna pay she continues to keep going and then finally hands out the tap so I can pay.
  • KK
    Karissa Kimbrell
    Oct 27, 2026
    1.0
    I came in tonight and ordered a $6 mcdouble meal deal and an extra medium fry on the side. The 4 pc nuggets were missing from the bag. The medium fry was only half full. And all the fries were cold and unsalted. I waited in line for nearly 20 minutes to get my order expecting to at least have my order correct, hot and fresh and it was none of the above. I spent my last few dollars on the meal to feed 2 people and ended up missing part of it. This is the third time my order was messed up with a long wait time.
  • CM
    Cora Maldonado
    Oct 22, 2026
    1.0
    Very rude and bad customer service. There were 6 people in the store that had messed up orders including me. As I got to the front to tell her my order was wrong she looked at the receipt looked in my bag and opened the sandwich and touched my food and said it’s right. And than told the staff in the back don’t worry about it she got it and dismissed me. They’re rude and I wouldn’t recommend that store to anybody. TERRIBLE!!
  • TS
    Tanayija Saunders
    Oct 17, 2026
    1.0
    If I could give this place ZERO stars, I absolutely would! This is by far the SLOWEST McDonald’s I have ever been to. The customer service is HORRIBLE. The employees were walking right past me without saying a single word or even acknowledging my presence. I waited for 30 MINUTES, and nobody bothered to communicate with me or explain what was taking so long, to the point where I eventually left without being served. The lack of manners, professionalism, and basic customer service is absolutely ridiculous. These employees act like customers are an inconvenience instead of the reason they have a job. Not one person had the decency to acknowledge me or provide an update. Management seriously needs to get it together because this is unacceptable. If the employees cannot handle basic customer service, then something needs to change immediately. HORRIBLE SERVICE, HORRIBLE ATTITUDES, AND A COMPLETE WASTE OF TIME. I WOULD NEVER RECOMMEND THIS LOCATION TO ANYONE!
  • AB
    A.YHANA B
    Oct 15, 2026
    1.0
    Everytime I have tried to come get food the customer service is terrible. They will literally stop taking your order In the middle of ordering. I don’t understand what’s going on but it needs to be fixed!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's located at 5911 US Highway 1 North offers a 24-hour drive-thru service.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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