McDonald's

Reviews

• AD

  Amy Deschler

  1 day ago
  1.0
  Went through drive through for lunch items. Ordered 3 lunch meals. Drove home, only 2 meals in the bag. Not happy but I wasn't going all the way back. Went to same McDonalds next day to use app for an iced coffee. Waited 10 minutes before ordering. Informed the codes are not working, but decided to go ahead and get the coffee. Waited another 10 minutes for the line to move, it did not. I had to leave as I had an appointment that I HAD been early for but couldn't wait any longer. Pitiful service for one of the largest chains in the world. Will not be back.
• AR

  Amie Rainbolt

  4 days ago
  5.0
  ⭐⭐⭐⭐⭐ Samantha at McDonald’s provided absolutely phenomenal service! From the moment I walked in, she was friendly, professional, and went above and beyond to make sure my experience was exceptional. Her positive attitude, attention to detail, and outstanding customer service truly stood out. It’s rare to come across someone so dedicated and welcoming. Samantha made the entire visit enjoyable, and her hard work deserves to be recognized. McDonald’s is lucky to have such an amazing team member. Thank you, Samantha, for your excellent service!
• GL

  Gregory Lowery

  Apr 15, 2026
  1.0
  No sense of urgency. Very slow.
• K1

  Kashplays 123

  Apr 9, 2026
  1.0
  This is the worst McDonald’s ever literally.. Food always cold. Customer service absolutely terrible. Management terrible. Just everything terrible for such a nice location. Please do better….
• DW

  Daniel Waters

  Mar 29, 2026
  1.0
  Worst MacDonald's in Jacksonville. After we ordered, waited 30 minutes for horrible food.

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