Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Something is wrong with the manager here. I was in the drive thru line, which was backed up into the parking lot, to get a happy meal for my sick kid. I hold back a second so I’m not blocking in someone in a parking space with their backup lights on. The woman in the car behind me takes the opportunity to pull out in front of us and cut in the line. I honk at this woman and she starts yelling out her car about how I’m being rude. I tell her she cut in front of me and apologize to the person taking my order for the disruption. I get to the window and apologize to the very nice lady working there again. She says they heard everything and the manager is going to talk to the woman who cut in front of me. I see the manager come out and I’m thrilled this situation is being dealt with. I get to the window and the manager is there, handing me my order. I thank her for addressing the issue but she just snaps at me that “there’s no way to cut in line”. Like, why not just say “have a nice day” or “you’re welcome” and get on with your life. I would even understand if she asked me not to honk in the drive thru or whatever. Just weird to tell me I’m wrong and my problem is impossible. The manager honestly seemed kinda strung out and twitchy. Not worth arguing with. Really unexpected because I come here often and all the employees have been super nice and helpful. My kid even asks me to open his window so he can say hello to them. They’re always so friendly and wave back with a smile. Now I absolutely won’t be going back because of the manager working at 12:00 pm on April 16, 2026. That woman is going rot out this location from its core.
JR
Jennifer Rohleder
Apr 8, 2026
2.0
Most of our order was wrong... abs to get charged for things we didn't even get we ordered. Ughhhhhh
BC
B Ca
Apr 2, 2026
5.0
Every single time I come here my food is hot and fresh, I’m at the point I’m just tryin to catch yall slippin, but you never do. Definitely the best McDonalds I have ever been to.
DK
Dana K.
Mar 26, 2026
2.0
The manager (adult Spanish lady) at this location is quite rude. The food quality has gone down hill horribly in the last 2 months. She should spend less time yelling and more time ensuring quality.
What are the regular opening hours for McDonald's at 490 Fl-13 N, Jacksonville?
McDonald's is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open every day from 5:00 AM to 1:00 AM.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 6:00 AM to 1:00 AM.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's provide any pickup or no-contact delivery services?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is it possible to order McDonald's food using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
Are there any nearby fast food options if I want alternatives to McDonald's?
Yes, Burger King is nearby, which is another popular fast food restaurant.
What nearby facilities can assist if I need banking services near McDonald's?
You can find Wells Fargo Bank and Regions Bank nearby for your banking needs.
Are there any nearby coffee shops close to McDonald's at 490 Fl-13 N?
Yes, Starbucks is close by offering coffee and smoothie options.
What additional services does this McDonald's location offer besides dining in?
They provide drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
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