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McDonald's

2.8
(1,253 reviews)

Business Details

11682 San Jose Blvd, Jacksonville, FL
32223, United States
(904) 760-7152
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11682 San Jose Blvd, Jacksonville, FL
32223, United States

Hours

Monday6:00 AM - 1:00 AM
Tuesday6:00 AM - 1:00 AM
Wednesday6:00 AM - 1:00 AM
Thursday5:00 AM - 11:00 PM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday6:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 11682 San Jose Blvd in Jacksonville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

2.8
1,253 reviews
5 stars
335
4 stars
163
3 stars
137
2 stars
97
1 star
521
  • AT
    Amanda Taylor
    6 days ago
    1.0
    This McDonalds is ridiculous and needs to be reconsidered with the service in this store it’s crazy how you get told you have to buy a large because they are all out of medium packing I’m pretty dag on sure your were suppose to improvise on your own managements Mistakes when it obviously comes to inventory orders but then go ahead and give me a medium drink even though you charged me for a large so obviously trying to rip me completely then got mad when I asked for it to be the correct size I paid for then they gave me a bag of food that wasn’t even what I ordered!!!!!!! I will not drive back 15-20 mins just to have them screw it up again but sure irritate me up there they are so just damn ghetto in this locations McDonald’s yall always fighting on the intercoms for people to hear your bs yall look miserable like you hate your lives yall can’t get orders right yall are a super super hot mess express in this location corporate definitely needs to take a deeper look into its whole entire staff at this location !!!!
  • ET
    Erica Taylor
    Aug 25, 2026
    1.0
    I had a really disappointing experience at this McDonald’s tonight around 8:50 PM. I pulled up to the drivethru menu and waited about five minutes without anyone taking my order. My kids were screaming in the backseat because we had just left the emergency room, and I was simply trying to quickly grab them one 6 piece Chicken McNuggets before getting them home to bed. After getting no response at the menu, I pulled forward to the window thinking either the menu/headset wasn’t working or I was being ignored. The gentleman at the window was actually very kind and apologetic. He told me he was sorry but that he was working with a very rude employee and that she probably wasn’t going to help me. Unfortunately, he was right. A woman who told me her name was Karen came to the window and said the headset must not have worked, but instead of simply taking my very small order at the window, she told me I had to drive all the way back around and get in line again. By that point, two more cars had already pulled into the drivethru. I understand equipment malfunctions happen, and I wasn’t expecting special treatment. But a little kindness and common sense would have gone a long way. I had already waited at the menu for several minutes, and I was sitting there with two visibly upset young children after leaving the ER. I only wanted six chicken nuggets. The gentleman at the window was genuinely kind, and I appreciate him. Unfortunately, the way the other employee handled the situation was unnecessarily rude and made an already difficult evening even more stressful. Customer service like this will absolutely make people choose another location.
  • JS
    JAMES SNYDER
    Aug 22, 2026
    2.0
    At the counter everyone just looks at you while on there phone. Manger didn’t even acknowledge me. Once I finally put my order in the manger gave me an attitude about getting my cup before my food was ready. Worst service.
  • JE
    Jason Edwards
    Aug 21, 2026
    1.0
    I had ordered a large fry from the app but for whatever reason, the order didn't go through. When I attempted to try to reorder the large fry, the female employee claimed they had got the order. When I received the fries sat down to eat, I overheard the manager saying to the female employee "he eating them fries, huh" and that the fries that I were eating "came out of the trash." They apparently thought that I didn't hear them but I heard them loud & clear! I immediately threw the fries away and left the restaurant. You don't serve food out of the garbage to a customer - regardless of whatever you may think about that customers' socio-economic status in life!! The manager who KNEW the fries were from the garbage and yet served it to me needs to be fired IMMEDIATELY!! The young female employee who served me the garbage fries needs to be suspended or terminated. I have listed a Google review about this restaurant to warn other customers. I also will be contacting the health department to ask for a health inspection be done on this restaurant.
  • CC
    Chase
    Aug 8, 2026
    1.0
    DO NOT EAT HERE‼️‼️ I did not witness a single employee wearing gloves. Leaning up on countertops, touching on the ordering screens, hooting and hollering in the kitchen. I counted FIVE people walk up to the counter to have their order corrected due to them being incorrect including my own. This location needs to close entirely, if you need cheap food go to the Taco Bell that’s right next door.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at this McDonald's location?

Drive-thru is open from 6:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to 11:00 PM on Thursday, 24 hours on Friday and Saturday, and 6:00 AM to 1:00 AM on Sunday.

Can I order delivery from this McDonald's and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 10:15 PM Sunday through Thursday, and until 11:15 PM on Friday and Saturday.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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