Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
There are only 3 people that I have seen in this place work and have great attitudes whenever I come here, it is the older gentleman in the morning, the white girl with tattoos and the younger girl with the accent. The rest of the people here I would fire in a heartbeat. They are either yelling and cussing or sitting out in the lobby watching their phones. I've been to less affluent neighborhoods that had friendlier service and people. The place is dirty most of the time, bad service and you always have problems with your order whenever you come thru the drive thru. I have had a restaurant before, so I know what it takes to run an operation like this, I think alot of it is owner absence and a bad hiring process.
AD
aryella diomedes
May 9, 2026
1.0
Had a mobile order, gave it to the woman & was told to pull up, waited for an hour in line, and was told they couldn’t find my order and I’d have to replace it after I had already paid. The man at the window was rude and dismissive and the woman was unhelpful. Her only solution was to circle around to wait another hour for food I had placed a while ago. Tried to cancel my order through the app but it had said it was already being prepared so I couldn’t cancel it. Reported to the complaint line so hopefully I can get my money back because the employees were unable to help with that too.
KF
Karen Feathers
May 8, 2026
5.0
I have been driving across the USA from California and stopped in many McDonalds! This one was a lot of fun! You walk in and it's a nice dining area with pretty flowers on the table. Makes you smile!!! A gentleman was cleaning the area and the friendly crew came out to help a customer find his phone which his son had thrown in the trash😂 Thanks for making my lunch a happy one!
Great job
SH
Samuel Hollon
May 3, 2026
1.0
If you aren't gonna use the second drive through lane.Then, put a cone up or something. I sat there while four cars went through the first lane. Waste of my time. I went to wendys.
RR
Rosa Ramirez
May 3, 2026
3.0
I ordered 4 bec mcgriddle and 1 sec mcgriddle they only gave me 3 bec mcgriddle and 1 sec mgriddle and I asked for a refund for just that one mcgriddle and they screamed at me saying it was too late and there was nothing they could do and they they a bag at me with a Burger worth 3 dollar when I bought the mcgriddle meal for about 9 dollars
What are the operating hours for McDonald's at 13939 Old St Augustine Rd, Jacksonville?
McDonald's is open 24 hours a day, 7 days a week, operating from 00:00 to 23:59 every day.
Does this McDonald's location offer delivery service?
Yes, McDonald's offers delivery service 24/7, including same day and no-contact delivery options.
Can I use the drive-through at this McDonald's any time?
Yes, the drive-through is open 24 hours daily, from 00:00 to 23:59 every day.
What payment methods are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there an app to order from McDonald's?
Yes, you can order using the McDonald's App available for download on the Apple App Store and Google Play.
What services does McDonald's offer at this location?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What is the address and phone number for this McDonald's location?
The address is 13939 Old St Augustine Rd, Jacksonville, FL 32258. The main phone number is +1 904-268-6996.
Are there any pharmacies nearby McDonald's where I can also shop?
Yes, Walgreens is nearby and offers pharmacy services, hair supplies, and convenience store items, perfect to visit before or after your meal.
Where is the nearest gas station to McDonald's?
The GATE Gas Station is nearby offering gas, convenience store items, and automotive parts and accessories, convenient for customers on the go.
Are there any other fast food or dining options near this McDonald's?
Yes, nearby dining options include Chipotle Mexican Grill, MOD Pizza, Chili's Grill & Bar, It's Just Wings, and Jimmy John's, giving you diverse choices around McDonald's.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: