Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
My sugar free vanilla ice coffee was on point yesterday. I had too circle back twice 😂💓
IR
Irmary Rullan
5 days ago
1.0
Today, May 15, 2026, at 12:54 PM, order #1304, I placed my order through the drive thru. I ordered a Double Quarter Pounder with Cheese combo with no pickles and a large vanilla shake.
When they handed me the shake, it was already half melted. The young lady told me to park because the order would take about 3 to 5 more minutes. I told her, “Okay, then can you please keep the shake and bring it to me together with the order?” She responded that the freezer was broken. I looked at her and said, “What?” Then why are they selling shakes under those conditions when it was completely melted? It would be better to simply say that you do not have milk shake available rather than selling them in those conditions. That should not be done, and it is a bit unethical.
Apparently, this McDonald’s on Lem Turner does not have a good manager in charge because if they did, these things would not happen. They should have a meeting with the employees and see what is going on during the day.
When I ordered my hamburger, I was specific and asked for no pickles. When I got to work, I realized they had put pickles on it, which I am allergic to. In the end, I could not eat it because even after removing the pickles, the taste remains, and I am allergic to them.
I hope you are more careful when customers place their orders. Thank you.
DJ
Derek Johanson
May 12, 2026
1.0
Waited for over 20 minutes for my food after ordering in the parking spot. Got home and missing a drink. The food didn't taste fresh and the next morning both my girlfriend and I were sick vomiting and later in the day had diarrhea. Her 8 year old niece also was sick the next day. Would not recommend going to this McDonalds location
ML
Michele L
May 8, 2026
1.0
What happened to professional service ? They answer the intercom as if you owe them money with no customer service skills at all, all over the place talking inside so much they give out other customers orders.
AG
Anayah Gilroy
May 4, 2026
5.0
The staff here is so kind!!! Food came fresh and this location will actually remember to give sause!!! It’s always the small stuff that matters 😄
What are the operating hours for McDonald's at 11130 Lem Turner Rd, Jacksonville, FL?
McDonald's is open from 6:00 AM to 11:00 PM every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:40 PM on weekdays and Sunday, and until 12:40 AM on Friday and Saturday.
Can I order food via a mobile app for this McDonald's?
Yes, you can order using the McDonald's App available on both the App Store and Google Play Store.
What types of payment are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a drive-through service available and what are its hours?
Yes, there is a drive-through open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday.
What pickup and delivery options does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is free Wi-Fi available at this McDonald's location?
Yes, free Wi-Fi is one of the services offered at this location.
What nearby gas stations can customers visit before or after dining at McDonald's?
Customers can visit nearby Shell, Mobil, and Kangaroo Express gas stations for fuel or convenience shopping.
Are there any nearby financial service locations close to McDonald's?
Yes, nearby financial services include Bitcoin of America - Bitcoin ATM, Western Union, LibertyX Bitcoin ATM, and The Exchange Network ATMs.
What entertainment or retail options are near McDonald's at 11130 Lem Turner Rd?
Nearby entertainment and retail options include Redbox rental services, JCPenney department store, and Payless ShoeSource shoe store.
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