Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Wouldn't allow me to place an additional order at the drive thru because I had a mobile order and then I was missing items from said mobile order and never got a refund.
LE
L E
3 days ago
1.0
OMG!!!!! Never in my life I have seen anybody so rude and trashy!!! Do not come here, it is scary! Is Sunday ,May 17th, 12:20 am.
The person working in the drive thru window, girl with long , a mean very very long nails.
To make the story short, she throw the food to us and yell at us. It was crazy!! She was rude for no reason at all. Her behavior was embarrassing!! I can tell she is an uneducated individual, she should not be working here or anywhere.
DK
Dural Keys
May 10, 2026
2.0
Drove to pickup the food I ordered at 10:22am. Thinking I got it placed just in time on my phone and rolled up to McDonald’s thinking they’d have my order just like I pick it up during Uber Eats, and the manager was like sorry we don’t have it. You have to be here early. I told her she was going to get a bad review for this…she was like “it’s 100% not our fought!” She was hung up on being right that she missed the customer, me. I’m in customer service too. Maybe this review will help her remember. P.S. I did have a cordial conversation when I actually went inside…she said the system does not register unless you do it as a front register order as opposed to a drive through order. I think she lied because I’ve been instructed by an Uber Eats customer to go through the drive though. At any rate I was very unhappy. I could be wrong, maybe the higher ups can help in this area to change things.
AV
Adam Vincent
Apr 29, 2026
1.0
I have use my mobile app 3 times now and my order has been wrong every time. Needs improvement with mobile orders
PS
Pat S
Apr 22, 2026
1.0
I feel stupid for going here. Everyone stares at you blankly, no smiles, like you're inconveniencing them. Ordered a quarter pounder deluxe meal and the sandwich didn't have tomatoes or onions so I paid extra and didn't get any of the extras. The fries were very cold. I would've felt better if I just threw $12 in the trash can.
What are McDonald's operating hours at 11230 Old St Augustine Rd, Jacksonville, FL?
McDonald's at this location is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's here offers drive-thru service and it's available 24/7.
Can I order delivery from this McDonald's?
Yes, delivery is available 24 hours a day through their delivery platform.
What payment options are accepted at this McDonald's?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this location.
Where can I access McDonald's mobile ordering apps?
You can download the McDonald's app from the Apple App Store or Google Play Store for mobile ordering.
What is the address and contact number for this McDonald's?
The address is 11230 Old St Augustine Rd, Jacksonville, FL 32257. The phone number is +1 904-292-4884.
What nearby services can I use while visiting McDonald's at this location?
Nearby services include Shell and BP gas stations with convenience stores, a UPS Access Point for parcel deliveries, and CVS Pharmacy for medical supplies.
Are there any shopping or entertainment options near McDonald's here?
Yes, nearby places include Old St Augustine Plaza shopping center and Arthur Murray dance and performance venue for entertainment.
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