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McDonald's

3.2
(2,266 reviews)

Business Details

(904) 744-4527
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 N University Blvd, Jacksonville, FL
32211, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
Thursday6:00 AM - 11:00 PM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1001 N University Blvd in Jacksonville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,266 reviews
5 stars
722
4 stars
356
3 stars
398
2 stars
216
1 star
574
  • JF
    Jason Fournier
    2 days ago
    1.0
    Every single time I visit this McDonald’s location, the floors are covered in some kind of slippery substance that makes it difficult to even walk without risking a fall. It’s absolutely ridiculous that a major restaurant chain would allow such hazardous conditions to persist, especially when it’s an obvious safety concern for customers. As if that weren’t bad enough, the customer service has been nothing short of awful. On multiple occasions, I’ve stood there trying to get an employee’s attention, only to have them clearly see me and deliberately turn a blind eye. Not even the basic courtesy of acknowledging a customer or asking, “How can I help you?” It’s honestly embarrassing that customers have to practically beg to be acknowledged at a restaurant they’re spending their money at. Basic cleanliness, safety, and customer service shouldn’t be difficult concepts for a multibillion-dollar company to understand. If this is the standard of service McDonald’s continues to tolerate, it only reinforces how poorly managed and disappointing this company has become. Customers deserve better than slippery floors, inattentive employees, and a complete lack of professionalism. Absolutely unacceptable. Do better, McDonald’s.
  • DS
    Diane Smith
    Oct 30, 2026
    3.0
    The McDonald's on expw.near the Mathew bridge were awful.
  • RF
    RONALD C TIAM FOOK
    Oct 22, 2026
    1.0
    Any time I go here I have to be scared, thugs always seem to be here always hanging out talking with the staff. Never going again! Wanted to dine in but was scared of the thugs. For my own safety I preferred to leave quockly.
  • MR
    Matt Rowley
    Oct 15, 2026
    5.0
    Very impressed with the customer service and the friendliness of the staff.
  • RC
    Rhonda Croskey
    Oct 8, 2026
    5.0
    It depends on who's working because you tend to run into bad seeds. Thank you be blessed!!!

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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