Location.com logo
A top-down photograph of a group of friends having a meal at a Five Guys restaurant.
Brand Certified

Five Guys

4.4
(1,240 reviews)

Business Details

(904) 573-0900
https://restaurants.fiveguys.com/9630-apple-cross-rd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9630 Apple Cross Rd. in Jacksonville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9630 Apple Cross Rd., Jacksonville, FL
32222, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 9630 Apple Cross Rd. in Jacksonville, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.4
1,240 reviews
5 stars
802
4 stars
264
3 stars
81
2 stars
38
1 star
55
  • JD
    Jessy Davis
    Aug 8, 2026
    4.0
    Always delicious
  • IV
    Ilona Vorobyov
    Aug 1, 2026
    5.0
    Fast and friendly service. Food is great too
  • RC
    Rafael Collazo
    Jul 31, 2026
    1.0
    Very disappointed with our experience. We spent $65.85 on dinner, and while mistakes happen, one of our burgers was missing and a few others were incorrect. We were understanding and didn't complain about the mistakes. However, when my wife went back to get the missing burger we had already paid for, Joseph M spoke to her in a rude and condescending manner. She was simply trying to receive the food we had ordered. His attitude was completely unprofessional and left her very upset. This review isn't about a missing burger, it's about how customers are treated. We ended up losing our appetite, and what should have been an enjoyable family dinner was ruined. I hope management addresses this issue.
  • AL
    Alanna Large
    Jun 20, 2026
    1.0
    only giving a 1 star because the food was good but the service was terrible. stood waiting for 15 mins when finally someone that ordered after me got their food..then they noticed they didnt even start/make my order. was only offered a drink for their mistake. will continue going to the fleming island location instead. :)
  • TZ
    The Zorns
    Jun 11, 2026
    2.0
    It took just under 30 minutes to get our food, a bacon cheese burger, plain hotdogs no bun, no toppings(for the dogs), and little burger, lg fries and 1 drink... plus it was dang near $60!! Im sorry but no matter how good the flavor of a hamburger it is thats just not worth it.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: