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A top-down photograph of a group of friends having a meal at a Five Guys restaurant.
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Five Guys

4.4
(1,254 reviews)

Business Details

(904) 573-0900
https://restaurants.fiveguys.com/9630-apple-cross-rd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9630 Apple Cross Rd. in Jacksonville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9630 Apple Cross Rd., Jacksonville, FL
32222, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 9630 Apple Cross Rd. in Jacksonville, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.4
1,254 reviews
5 stars
808
4 stars
266
3 stars
82
2 stars
39
1 star
59
  • MF
    Mr. FenRamSr
    6 days ago
    5.0
    I'll keep saying it!! This is the bes 5g's in Jax! Maybe it's the time I go (around lunch between 12 and 3), I dont know. It's ALWAYS fresh and tasty!!
  • ML
    M L
    Sep 27, 2026
    2.0
    WOW - TOO EXPENSIVE! $60 for 2 regular hamburgers with fries and drinks and 1 small shake?! I could’ve gotten an actual steak at these prices!!! They’ve also reduced the amount of fries you get with your order. We went here because McDonald’s was crazy busy and we do really like the food. I had already ordered my McDonald’s online and ordered 2 sandwich meals, two pies, a shake and ice cream-$39. We cancelled the order when there was like 12 cars ahead of us and went to 5 Guys only to almost double our bill for way less food! 2 days ago I spent less on two sushi meals. We like the food at 5 Guys and their service is usually good (although this order was messed up) but I just can’t see spending this kind of money on this kind of food when I can spend less at a steakhouse, sushi bar, pizza or almost anywhere else - especially for burgers!
  • RG
    Ryan Goulet
    Sep 18, 2026
    1.0
    Don't bother with bogo burgers. The savings isn't worth the several hour time commitment to get a burger. Your time is worth more. Slowest service I've ever seen in my life.
  • RR
    R W (Rae)
    Sep 18, 2026
    3.0
    Staff was totally unprepared for National Cheeseburger Day. No sense of urgency at all. I feel sorry for them, management should have trained them better. People just standing around waiting. One guy placed his order online 45 minutes.
  • CW
    C. W.
    Sep 8, 2026
    1.0
    Went about two weeks ago after having not gone for a while. They have drastically cut back on the portions. The burger patties were roughly the size of standard McDonald's ones, and the fries that were always flooding over were not even enough to fill the paper pouch. Spending $30 (because I usually give in and tip on the kiosks.) on a fast food meal, and leaving not full is garbage. While there I heard two or three other people complain to the mgr about the new portions to hear that person say they "Reduced them back to what corporate guidelines said they are supposed to be." Will not be back to this location. If I get the same at the other one Ive went to multiple times in town I will not return to the chain.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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