Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9630 Apple Cross Rd. in Jacksonville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Explore offerings from Five Guys on 9630 Apple Cross Rd. in Jacksonville, with popular main menu available at this location.
US Menu
19 items
Main Menu
Hamburger
Fresh, hand-formed patties hot off the grill and placed on a soft, toasted sesame seed bun. Choose as many toppings as you want.
Cheeseburger
American-style cheese melted between fresh patties and placed on a soft, toasted sesame seed bun. Choose as many toppings as you want.
Bacon Burger
Hand-formed patties hot off the grill, layered with strips of crispy apple-wood smoked bacon and placed on a soft, toasted sesame seed bun. Choose as many toppings as you want.
Bacon Cheeseburger
Fresh patties hot off the grill with American- style cheese and crispy apple-wood smoked bacon. Placed on a soft, toasted sesame seed bun. Choose as many toppings as you want.
Little Hamburger
Fresh, hand-formed patty hot off the grill. Add as many toppings as you want.
Little Cheeseburger
Fresh, hand-formed patty hot off the grill with American- style cheese. Add as many toppings as you want.
Little Bacon Burger
Fresh, hand-formed patty hot off the grill with strips of crispy apple-wood smoked bacon on top. Add as many toppings as you want.
Little Bacon Cheeseburger
Fresh, hand-formed patty hot off the grill with American- style cheese and strips of crispy apple-wood smoked bacon on top. Add as many toppings as you want.
Kosher Style Hot Dog
All-beef hot dog, split and grilled lengthwise for a caramelized exterior with any of your favorite toppings.
Cheese Dog
All-beef hot dog, split and grilled lengthwise for a caramelized exterior with a layer of American- style cheese on top and any of your favorite toppings.
Bacon Dog
All-beef hot dog, split and grilled lengthwise for a caramelized exterior with a layer of apple-wood smoked bacon and any of your favorite toppings
Bacon Cheese Dog
All-beef hot dog, split and grilled lengthwise for a caramelized exterior, American-style cheese on top, a layer of apple-wood smoked bacon and any of your favorite toppings.
Veggie Sandwich
Freshly grilled onions, mushrooms and green peppers layered with lettuce and tomatoes on a soft, toasted sesame seed bun. Or start with the bun and build your own from scratch. Not a veggie burger.
Cheese Veggie Sandwich
Freshly grilled onions, mushrooms and green peppers layered with lettuce, tomatoes and slices of American style cheese on a soft, toasted sesame seed bun. Or start with the bun and cheese and build your own from scratch. Not a veggie burger.
Grilled Cheese
Slices of American style cheese melted on an inside-out sesame seed bun with toppings of your choice and grilled until golden brown.
BLT
Strips of crispy apple-wood smoked bacon from one of America’s last smokehouses, fresh tomato slices, mayo and hand-shredded lettuce on a soft, toasted sesame seed bun.
Five Guys Style
Freshly made boardwalk-style fries, cooked in pure, cholesterol-free, 100% peanut oil. Cut fresh and cooked twice – firm on the outside and mashed potato on the inside.
Cajun Style
Freshly made boardwalk-style fries, cooked in pure, cholesterol-free, 100% peanut oil, and then showered with a heavy dose of Cajun spice. Cut fresh and cooked twice – firm on the outside and mashed potato on the inside.
Milk Shake
Handspun vanilla milkshakes with or without whipped cream. Choose as many of our free mix-ins as you like.
Products & Services
1 list · 8 items
Services
8 items
Dine-In
Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.
Takeout / Carryout
Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.
Curbside Pickup
Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).
Delivery
Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.
Online Ordering
Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!
Catering
Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).
Gift Cards
Give the gift of Five Guys! Physical or digital gift cards available.
Mobile App Ordering
Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.
Reviews
4.4
1,254 reviews
5 stars
808
4 stars
266
3 stars
82
2 stars
39
1 star
59
MF
Mr. FenRamSr
6 days ago
5.0
I'll keep saying it!! This is the bes 5g's in Jax! Maybe it's the time I go (around lunch between 12 and 3), I dont know. It's ALWAYS fresh and tasty!!
ML
M L
Sep 27, 2026
2.0
WOW - TOO EXPENSIVE! $60 for 2 regular hamburgers with fries and drinks and 1 small shake?! I could’ve gotten an actual steak at these prices!!! They’ve also reduced the amount of fries you get with your order. We went here because McDonald’s was crazy busy and we do really like the food. I had already ordered my McDonald’s online and ordered 2 sandwich meals, two pies, a shake and ice cream-$39. We cancelled the order when there was like 12 cars ahead of us and went to 5 Guys only to almost double our bill for way less food! 2 days ago I spent less on two sushi meals. We like the food at 5 Guys and their service is usually good (although this order was messed up) but I just can’t see spending this kind of money on this kind of food when I can spend less at a steakhouse, sushi bar, pizza or almost anywhere else - especially for burgers!
RG
Ryan Goulet
Sep 18, 2026
1.0
Don't bother with bogo burgers. The savings isn't worth the several hour time commitment to get a burger. Your time is worth more. Slowest service I've ever seen in my life.
RR
R W (Rae)
Sep 18, 2026
3.0
Staff was totally unprepared for National Cheeseburger Day. No sense of urgency at all. I feel sorry for them, management should have trained them better. People just standing around waiting. One guy placed his order online 45 minutes.
CW
C. W.
Sep 8, 2026
1.0
Went about two weeks ago after having not gone for a while. They have drastically cut back on the portions. The burger patties were roughly the size of standard McDonald's ones, and the fries that were always flooding over were not even enough to fill the paper pouch. Spending $30 (because I usually give in and tip on the kiosks.) on a fast food meal, and leaving not full is garbage. While there I heard two or three other people complain to the mgr about the new portions to hear that person say they "Reduced them back to what corporate guidelines said they are supposed to be." Will not be back to this location. If I get the same at the other one Ive went to multiple times in town I will not return to the chain.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 9630 Apple Cross Rd. accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for dine-in and delivery services at this Five Guys location?
Five Guys is open from 11:00 AM to 10:00 PM daily for dine-in. Delivery is available from 11:00 AM to 9:30 PM every day.
Does Five Guys offer delivery and in-store pickup?
Yes, Five Guys offers both in-store pickup and delivery services at this location.
Can I customize my burger or milkshake at Five Guys?
Absolutely! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment options are accepted at Five Guys on Apple Cross Rd.?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys offer gluten-free options?
Five Guys offers sandwiches without buns using wraps or bowls, suitable for gluten-sensitive customers, but cross-contamination risks exist. Buns and some condiments contain gluten. Please check their allergen chart for details.
Is the Five Guys veggie sandwich a veggie burger?
No, the veggie sandwich is not a veggie burger. It's a combination of peppers, onions, mushrooms, and optional cheese, customizable with various condiments.
What are some nearby places I can visit before or after eating at Five Guys?
Nearby, you can visit local spots like Coliseum of Comics for comic books, Orangetheory Fitness Oakleaf for a workout, or Oakleaf Town Center for shopping and dining.
Is there a gym close to Five Guys where I can exercise before grabbing a meal?
Yes, Orangetheory Fitness Oakleaf is a nearby gym where you can get a workout before or after enjoying your meal at Five Guys.
Are there other dining options near Five Guys in the Oakleaf area?
Yes, nearby dining options include Tropical Smoothie Cafe for smoothies and light fare, Red Bowl for Japanese cuisine, and Moe’s Southwest Grill for Tex-Mex dishes.
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