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Dunkin' Zero
Brand Certified

Dunkin'

2.4
(139 reviews)

Business Details

(904) 800-2136
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
10951 Old Saint Augustine Road, Jacksonville, FL
32257, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 10951 Old Saint Augustine Road in Jacksonville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.4
139 reviews
5 stars
40
4 stars
4
3 stars
5
2 stars
10
1 star
80
  • KM
    Khema Mer
    1 day ago
    1.0
    Customer is terrible. They charge for a pup cup? It’s free for with purchases at other places which at the end of the day I’m fine with if they were nice about it. Every employee looks like they hate their lives.
  • CG
    Catherine George
    Aug 9, 2026
    1.0
    I’ve only been to this location twice and both times they couldn’t get a very simple order right. I only ordered a sugar free vanilla iced coffee with cream, 3 equals and a toasted bagel. I hope the Sunday crew likes their job there because they won’t make it in the real world where details matter. Better luck in the next life.
  • NN
    New
    Jun 16, 2026
    1.0
    Went through the drive thru with my wife and had a pretty disappointing experience. The guy who took our order glasses, curly black hair was clearly annoyed we were even there. Short answers, no effort, just made us feel like a hassle. Then he straight up walked off and left us hanging without finishing the order. Luckily a really sweet woman stepped in to cover for him and actually got us taken care of. She was friendly, patient, and handled everything right. Total night and day difference. That guy needs some serious customer service training. 1 star, only because of how we were treated before she stepped in.
  • BA
    Brooke Arias
    May 26, 2026
    1.0
    Nasty attitude from staff inaccurate order food cold do better
  • AB
    Alex B
    May 8, 2026
    1.0
    I'm always getting the wrong thing in my order or something missing. I can look past it if it's missing a hashbrown, or I get the wrong donut. But my order today missed an entire bacon, egg, cheese sandwich. The MAIN thing of the $6 meal deal. I would have checked before leaving, but the line was so long and I had a massive pickup truck tailgating me. I can't report through the app because the virtual assistant is offline. I can't file an issue through the site because it freezes when I try to search the address. The only way I was able to contact Dunkin was calling customer support which, judging from the language barrier with who I spoke to, I don't faith it's going to go through. The only reason I bothered to come back, after the last several times of missing items, is because I'm on a new medication where I need to eat a high amount of protein before taking it in the morning. This week has been a dumpster fire for me that I have not been able to run to the store to cover that part of my meals for the week. Going here was my only convenient option... but didn't consider it also being a gamble. Thanks for ending my week on a garbage note, Dunkin. Hopefully I don't get too nauseous from my meds today.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 10951 Old Saint Augustine Road in Jacksonville, FL?

Dunkin' is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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