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Dunkin' Zero
Brand Certified

Dunkin'

2.4
(136 reviews)

Business Details

(904) 800-2136
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
10951 Old Saint Augustine Road, Jacksonville, FL
32257, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 10951 Old Saint Augustine Road in Jacksonville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.4
136 reviews
5 stars
39
4 stars
4
3 stars
5
2 stars
10
1 star
78
  • NN
    New
    Jun 16, 2026
    1.0
    Went through the drive thru with my wife and had a pretty disappointing experience. The guy who took our order glasses, curly black hair was clearly annoyed we were even there. Short answers, no effort, just made us feel like a hassle. Then he straight up walked off and left us hanging without finishing the order. Luckily a really sweet woman stepped in to cover for him and actually got us taken care of. She was friendly, patient, and handled everything right. Total night and day difference. That guy needs some serious customer service training. 1 star, only because of how we were treated before she stepped in.
  • BA
    Brooke Arias
    May 26, 2026
    1.0
    Nasty attitude from staff inaccurate order food cold do better
  • AB
    Alex B
    May 8, 2026
    1.0
    I'm always getting the wrong thing in my order or something missing. I can look past it if it's missing a hashbrown, or I get the wrong donut. But my order today missed an entire bacon, egg, cheese sandwich. The MAIN thing of the $6 meal deal. I would have checked before leaving, but the line was so long and I had a massive pickup truck tailgating me. I can't report through the app because the virtual assistant is offline. I can't file an issue through the site because it freezes when I try to search the address. The only way I was able to contact Dunkin was calling customer support which, judging from the language barrier with who I spoke to, I don't faith it's going to go through. The only reason I bothered to come back, after the last several times of missing items, is because I'm on a new medication where I need to eat a high amount of protein before taking it in the morning. This week has been a dumpster fire for me that I have not been able to run to the store to cover that part of my meals for the week. Going here was my only convenient option... but didn't consider it also being a gamble. Thanks for ending my week on a garbage note, Dunkin. Hopefully I don't get too nauseous from my meds today.
  • JJ
    Jorrie Joyce
    May 7, 2026
    5.0
    So this week (May6th-12th) is nurses week, I went to Dunkin to ask if they participated in the free medium coffee and the manager told me no! She was absolutely sooo upset about this. She told me the owners had just been in and when she asked about it, they told her about how they made a large donation for teacher appreciation week. While yes I agree education and educators are probably one of the single most essential professions there is. So kudos on the donation, but not for the people who save your life??? However, this manager went above and beyond and covered this coffee for me! So I ended up getting a free coffee. I want to say the manager of this location is absolutely an angel! The owners should definitely give this young lady a raise for how well she handled the entire situation while managing a whole car line of people in the drive thru. She truly made my day and she made my drink absolutely amazing!
  • TW
    The Wonderful Life Of Brian Webb
    May 6, 2026
    1.0
    This Dunkin decided to not honor the advertisement for nurses week, which was a free medium coffee. They said they’re a franchise and there aren’t doing that.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 10951 Old Saint Augustine Road in Jacksonville, FL?

Dunkin' is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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