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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(658 reviews)

Business Details

(904) 900-1329
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12709 Bartram Park Blvd, Jacksonville, FL
32258, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 6:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 12709 Bartram Park Blvd in Jacksonville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
658 reviews
5 stars
349
4 stars
120
3 stars
50
2 stars
28
1 star
111
  • AF
    april fordham
    Oct 4, 2026
    1.0
    I visited this location today while I was in town visiting my granddaughter for her birthday, and I was extremely disappointed with the level of customer service. If I could give this location a zero, I absolutely would. There was not a single customer in the restaurant, in the drive-through, or inside when I arrived. I walked to the counter and was met with absolutely no acknowledgment. One employee was pulling a piece of equipment away from the wall while holding a broom, apparently trying to reach something behind the equipment. Another employee came around from behind the counter and was mopping the floor, while another employee was in the area where the donuts were. I stood at the counter waiting to be helped, and not one employee greeted me, acknowledged me, or even asked if I needed assistance. After standing there waiting and being completely ignored, I simply walked out. What makes this even more disappointing is that this was not a situation where employees were overwhelmed with customers. There were no customers in the restaurant. There was no line. There was no apparent reason why a customer standing directly at the counter could not be acknowledged. Quite frankly, this was absolutely disgusting customer service. Customers should not have to stand at the counter wondering whether anyone even knows they are there. At the very least, someone should have said, “We’ll be right with you.” I was in town spending time with my granddaughter on her birthday, and I certainly did not expect to encounter this level of poor customer service. The lack of awareness, professionalism, and basic customer courtesy was unacceptable. This was a disgraceful customer experience and a poor reflection of your business. I sincerely hope management addresses this situation because no customer should walk into an empty restaurant, stand at the counter waiting for service, and leave without being acknowledged.
  • HM
    Heather Moore
    Sep 27, 2026
    1.0
    If I could give 0 stars I would. I just relocated to this area and did an online order. I received my coffee and wanted to place two more orders thru drive thru for my family. The young man who was closing at drive thru on 9/27 was the most rudest and unprofessional individual and make all Dunkin locations look bad. I was left in drive thru over 10 mins with no line, while he sat on his personal device having coversations with no futher assistance. He finally decided to no longer ignore, came bck to the window and rudely stated "Did I need anything else!" Please hire individuals who have great customer service and are kind. The world needs more of this daily. If i would have looked at the reviews beforehand, a 3.9 I would have never placed an online order here. That speaks volumes!!
  • LL
    Lori Lacy
    Aug 6, 2026
    5.0
    Only coffee we drink or buy to make at home. Staff is usually very friendly. I've never eaten their food so I can't compliment on that.
  • OA
    Omar F A
    Jul 30, 2026
    1.0
    "we don't add anything at the window drive bach around, manager comes and says same thing".
  • MC
    Marcy Carlile
    Jul 27, 2026
    5.0
    Love the sausage and cheese croissant and the staff. I go here several times a week and I am always happy I did.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Jacksonville, FL?

Dunkin' in Jacksonville, FL is open from 5:00 AM to 8:00 PM Monday through Saturday and from 6:00 AM to 6:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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