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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(705 reviews)

Business Details

3930 Sunbeam Rd, Jacksonville, FL
32257, United States
(904) 262-8775
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3930 Sunbeam Rd, Jacksonville, FL
32257, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 3930 Sunbeam Rd in Jacksonville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
705 reviews
5 stars
350
4 stars
125
3 stars
65
2 stars
42
1 star
123
  • MA
    Matt & Amberlee
    4 days ago
    2.0
    The cashier was nice when taking my order but the team could not keep up with the orders and I had to go to work, they were not speedy at all. I had to drive away before paying. I was waiting over 10 minutes in the Drive-Thru.
  • JB
    Justin Burcham
    Sep 15, 2026
    1.0
    It is very upsetting that this location is the most convenient location to stop by on my morning commute. I think next time I decide I want Dunkin before work and take time to order in the app and leave 15 minutes early to make time to stop, I will consider going to the slightly less convienent location on Philip's. As I said, I placed my order in-app but it kept refunding my apple pay, so I paid with my debit card instead, which the app took. I used rewards points on my order and everything. I get over there and i hear the lady at the box tell the guest in front of me that they are only accepting cash at the moment. Okay, great, I already paid in app so that does not apply to me. I get to the box and wait. One minute passed, then two minutes, and no one has greeted me or said "we'll be with you in a moment" or anything. After another minute, I finally say "I don't mean to be rude, but hello?" And wait another thirty seconds. No one answers. Well that's funny, because I just heard the lady speaking with the guest in front of me. I pull up and no one is at the window and they're all congregated at the back counter. I don't have time to wait anymore and so I have to leave, hoping I can stop by the Philip's location before I am late for work. I stop by the Philip's location and they are wrapped around the building, so I definitely do not have time to get my breakfast. I looked and saw where they refunded my last purchase, but they did not refund my rewards points. Now I am hangry, my time was wasted, and I have wasted my rewards points. BTW, I have worked fast food windows before, I know how they operate. It takes two seconds to get on the mic and say "I'll be with you in just a moment" when you're working with a guest at the window and can't immediately take the order at the speaker. It would have been nice to at least acknowledge I was present and let me know if you never received my order because of a system outage. And I just KNOW your OTD time is horrible today letting people sit like that. I hope you get an angry call from your DM wondering why you have a bad google review and your OTD is awful.
  • TT
    Tramayne
    Aug 1, 2026
    2.0
    Put in an order through mobile app and was never called.
  • DL
    David Lazarus
    Jul 29, 2026
    4.0
    I'd say the quality is at least as good as Wawa coffee and you get more flavor choices. Also, Dunkin' doesn't nickel-dime you for choosing almond milk or oat milk rather than regular milk and their medium is the same as the large at Wawa. So, it's actually more cost effective.
  • LF
    Lamont Foy
    Jul 28, 2026
    1.0
    Stopped at drive thru to purchase some doughnut holes. When I got home to eat them, they were as hard as rocks. Worst doughnuts I've ever had. I see why these chains are closing down. Serving trash!

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