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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(617 reviews)

Business Details

(904) 646-1077
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9978 Old Baymeadows Rd, Jacksonville, FL
32256, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday4:00 AM - 8:00 PM
Sunday4:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 9978 Old Baymeadows Rd in Jacksonville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

4.0
617 reviews
5 stars
360
4 stars
109
3 stars
44
2 stars
25
1 star
79
  • JB
    Jessica de Beer
    Sep 30, 2026
    1.0
    Slowest ever and they aren’t friendly the two times I’ve tried this location. No sense of urgency that people are trying to go to work… multiple people standing around or doing things that can wait until traffic in the drive thru or store slow down.
  • DB
    duda bakkar
    Sep 9, 2026
    1.0
    I’ve been going to this dunkin for 10 years but sometime in these past few months, they hired this chubby short lady with messy and greasy hair always in a messy bun. EVERY TIME I GO, she makes my drink NEVER taste like the flavor I get (it just tastes like a regular iced coffee without flavor). The same thing happened this time - I went yesterday and ordered a pumpkin spice latte. She gave it to me and it didn’t taste anything like pumpkin. So I nicely asked her if she could add pumpkin syrup/cream or anything that would make it taste like pumpkin since it’s called a pumpkin spice latte. She said she couldn’t do it and there would be an up charge. Every other Dunkin I go to (including this one but with a different worker) lets me add caramel/syrup/cold foam/vanilla/whatever I want for free without any up charges. I also searched it up after I got home and google told me that these add ons should be free!!! I didn’t like her attitude and told her it’s fine, I’ll just drink it without the pumpkin flavor. Later on, I asked another very nice male worker if he could add pumpkin syrup to it. He said yes (like any other dunkin worker I go to says) so I started to take my lid off for him to add it. She IMMEDIATELY YELLED at me from across the store saying “you’re not allowed to do that, that’s not free, that would be extra, and I already told you no”. The service from her was TERRIBLE and she treats my sister and I like this every time we come in. She refuses to add anything in our drinks, even though she makes it NEVER taste like that flavor of the drink. EVERY OTHER WORKER at this Dunkin and OTHER Dunkins in Jax let my siblings and I add whatever we want without a problem. Keep in mind, I only wanted ONE tiny little shot of pumpkin syrup or anything that would make the drink actually taste like pumpkin. IVE ALSO GOTTEN ADD-ONS LIKE SYRUP AND CARAMEL FOR FREE FROM THIS LOCATION BEFORE (but not from her). She treats me and my sister like this all the time and I haven’t said anything about it until now. Every other worker at this location (especially the male workers) are very nice and friendly, except for her. She’s very rude and the service here was terrible. I’ve seen someone on here complain about her too. Please fire her immediately.
  • KN
    Khoi Nguyen
    Sep 6, 2026
    4.0
    Great, consistent Dunkin' location.
  • CG
    Christian Gainey
    Sep 5, 2026
    2.0
    My mother and I with a group of friends came in to eat some breakfast because we are helping a friend move. The short lady chubby woman gave us the stink eye as soon as we walked in the door. She looked miserable, when my mother had them remake her Frozen Carmel mocha coffee, she rolled her eyes at my mother but remade her drink. she had an attitude the as soon as my group can into the store. That is very bad customer service. All because my mother asked her kindly to remake her drink because it tastes a maple syrup.
  • JM
    Joseph Morris
    Aug 17, 2026
    5.0
    My go to morning coffee place. The staff knows me and I know the staff!

Frequently Asked Questions About Dunkin'

What are the operating hours at Dunkin' in Jacksonville, FL?

Dunkin' is open daily from 4:00 AM to 8:00 PM.

Where is this Dunkin' location in Jacksonville?

This Dunkin' is located at 9978 Old Baymeadows Rd, Ste 5, Jacksonville, FL 32256.

Brand Certified Facts from Dunkin'

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Certified October 04, 2026Yext Knowledge Graph
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