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Dunkin' Zero
Brand Certified

Dunkin'

2.7
(116 reviews)

Business Details

(904) 374-0794
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
3635 Philips Highway, Jacksonville, FL
32207, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 3635 Philips Highway in Jacksonville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.7
116 reviews
5 stars
41
4 stars
8
3 stars
3
2 stars
6
1 star
58
  • AS
    Ashe Savannah
    Oct 7, 2026
    1.0
    I will say. I ordered the wrong thing I guess, and that's on me. I ordered a Tiramisu iced latte instead of a tiramisu cloud iced latte. I didn't know there was a difference. So that part, on me, I get that. But that is no reason for them to be INCREDIBLY rude. The drink was okay for what it was, apparently an iced latte with tiramisu swirl. Okay. But it also took forever to order, I had to say my order at the drive thru like 4 times, and then again when I got to the window another, literally, 5 or so times. And when I asked about the cold foam, the dude just kept saying "that costs extra" instead of explaining the drinks. When someone else finally came up and said I was talking about the tiramisu cloud latte, I was tired and about to have an anxiety attack so I took it because I was already running late and it was taking so so long to get one drink and I felt pretty dumb for my own mix up. Again, wrong drink is on me, I didn't realize there was a difference. I totes meant to go to a different one when I put the stop in on my ride app Dunkin, there are way too many on Philips and the one I was thinking of is WAYYY better. And yes, I made sure this is the one I was at, I pulled up maps before I left to check. Get yallself together.
  • EM
    Elliott Moore
    Sep 30, 2026
    1.0
    Won't be coming back to the Dunkin' at Philips and JTB. At 9:15 AM, I tried to order two dozen donuts, but the employee refused to sell me a full dozen of glazed because they no longer bake on-site and wanted to ration the remaining stock. If a donut shop can't fulfill an order for two dozen donuts in the morning, there's no reason to go back.
  • BK
    Butterfly Kissed
    Sep 16, 2026
    1.0
    Slowest dunkin I have ever been to. Literally set in driveway thru for over 20 mins waiting for a iced coffee and a donut. Here is a bit of advice...u need 4 people pushing coffee orders 1 just at drive thru taking payment n handing out the food. No inside is taking an order because they dont do that anymore. And this is not the only time this has been a slow n poor service experience. But u best bet they gonna hand out the screen for that tip. Get better service n then I will tip. Im not gonna tip when im waiting that long for a drink n donut. Take some lessons from the dunkin on jtb they do a great job.
  • MH
    Myles Hattabaugh
    Sep 11, 2026
    1.0
    Terrible - waited 30 min in drive through for a 6 dollar meal deal and there were only about 10 cars in line. By the time I got my food it was cold and had been sitting out and realized after I left I didn’t even get a straw for my iced coffee. Staff doesn’t seem to really care about anything. UPDATE: Food was also terrible, since I just ate (half) of it.
  • MM
    MissfitFL
    Aug 24, 2026
    5.0
    Im just smiling! These days when we choose convenient (fast) food, the service is poor or mediocre. This morning I was pleasantly surprised. The young man immediately acknowledged me in drive through, took my order, ensured it was accurate and was professional and efficient in his position. He is definitely management material and I'd love to see more professionalism in the service industry because they touch so many people. Thank you again for such a great experience.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 3635 Philips Highway, Jacksonville, FL?

Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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