This profile is uncertified and using publicly sourced data
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Business Details
About
Donut ShopCoffee ShopDessert ShopIce Cream Shop
At the Jacksonville Duck Donuts , we're more than just a donut shop—we're a place where family, friends, coworkers, and neighbors come together over warm, made-to-order cake donuts. Conveniently located in Jacksonville's Bartram Park area, we proudly serve handcrafted cake donuts customized with your favorite coatings, toppings, and drizzles, along with fresh coffee, breakfast sandwiches, espresso beverages, donut sundaes, milkshakes, and seasonal specialties.
Every donut is made fresh right before your eyes, creating an experience that's just as memorable as the first bite.
Location
Hours
Monday6:00 AM - 5:00 PM
Tuesday6:00 AM - 5:00 PM
Wednesday6:00 AM - 5:00 PM
Thursday6:00 AM - 5:00 PM
Friday6:00 AM - 6:00 PM
Saturday6:00 AM - 6:00 PM
Sunday6:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.