🛑 ZERO STARS - Extremely Rude & Unprofessional 🛑
Avoid this establishment at all costs! Yesterday, in the pouring rain, the drive-through was blocked by a truck so I parked nextdoor and called in, I was told they were only taking online orders. I ordered online, waited until the app said it was ready, and went to the window.
From there, it was a total disaster:
I waited at the window for approx 10 minutes, honking, with no sign of life inside.
When an employee finally appeared, he was incredibly flustered. He barked to ask my name, went to check the computer, and came back to say it would be another 15–20 minutes. He then slammed the window shut before I could even reply.
I had my young, hungry children in the car and couldn't wait that long again. The app doesn't allow cancellations, so I had to call the store to demand a refund.
Another worker popped up at the window, completely dismissed my complaints with a literal "Anyways, it'll be 5 minutes," and acted like I was a nuisance and not a paying customer.
I refused the food. I will not ingest anything from a place with such terrible, negative energy. I am currently waiting 3 to 5 business days to see if they actually process my refund. They are short-staffed, miserable, and profoundly disrespectful. Do not go here!
Poor service and food quality they came late check the updated location seeing the driver go back and forth from store and then received the food cold and when ask for name of person to file a complaint they refused to give name and try offer store coupon and not refund partial for order cause we pay and tip for service not for cold food.
CP
Cassie Puckett
Jul 1, 2026
I absolutely LOVE their chocolate lava cakes they are the best
AM
Aleecia Misiego
Jun 15, 2026
Don't order from here , the employees especially manager doesn't know their own menu . I walked for a carry out they said they don't do that ,when the website states it does . Completely bad service.
MP
Michael Pleasant
May 29, 2026
Re: Domino’s Store #3846
Date: 5/29/2026
Time: 12:25 PM
Can we agree that “Customer Service” is one of the primary factors the drives the success of a business? If so this location and its’ lone associate have failed miserably.
I ordered a pizza online today and when I arriver I could clearly see my name on the receipt protruding from the box in the ready heater. The associate came out from the back after a few moments, at which time I greeter her and stated I was picking up the pizza for Michael up top. Her response was quite curt, “I be wit you in a moment.” At which point she proceeded to begin preparing another pizza. When she completed that task she passed by me a second time, and headed to the oven to retrieve a item and place it on the counter, I then asked if I could have my pizza, once again and this time with an extra dose of rudeness, “I am the only one here” and she continued to box up that order. Well after a five-minute wait from the time I entered the business I finally got my pizza.
Well, I am done with this establishment. There are too many other comparable pizza shops within a mile or two where hopefully I will not encounter this type of service. This associate is not an asset to your company, but if you remove the LAST TWO letters from the ASSET, you will find her description.