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Dairy Queen Grill & Chill

3.7
(695 reviews)

Business Details

12405 N Main St #9, Jacksonville, FL
32218-2609, United States
(904) 751-9000
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
12405 N Main St #9, Jacksonville, FL
32218-2609, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 118 items

Explore offerings from Dairy Queen Grill & Chill on 12405 N Main St #9 in Jacksonville, with popular children's miracle network donation, blizzard® treats, new! chicken strip party platters, and new! dq delivers blizzard meals available at this location.

Menu

118 items

Reviews

3.7
695 reviews
5 stars
300
4 stars
143
3 stars
87
2 stars
48
1 star
117
  • GK
    Grayson King
    Jun 23, 2026
    1.0
    Unprofessional and the drive through is extremely rushed. They won’t even let you complete your order before rushing you and telling you to pull forward. This resulted in me coming up to the window and not getting my full order. Slow down
  • SS
    Sarah Seiffert
    Jun 10, 2026
    1.0
    6/10/2026 at approximately 8:30pm my husband and I approach the counter to pick up our mobile order. There’s a lady at the table by the counter with her daughter eating a blizzard. The woman behind the counter hands them their banana split, the lady with the blizzard says “did you put the brownie in here?” The lady behind the counter says no, but I can this time. She tells the lady to grab her spoon, takes her 1/3 eaten blizzard and puts brownie in it, then proceeds to use the mixer on this 1/3 eaten blizzard. She doesn’t clean the mixer. She then asks us if we are a mobile order, we confirm and she prepares our blizzards. She does not clean the mixer. She mixes our blizzards. Still doesn’t clean the mixer. So now my blizzard is mixed with this random woman’s saliva and who knows how many other people’s saliva. I would put the workers name, but she was not wearing a name tag. So I can only hope management reviews the security footage. I will not be coming back. Absolutely disgusting.
  • JJ
    james
    Jun 4, 2026
    5.0
    ice cream terrific! service fast and friendly food was prepared good very tasty ice tea sweet!
  • RS
    Rod Spokane
    May 30, 2026
    1.0
    Too much to say here. The only good thing eas the new hire being trained, though probably needs trained by someone else. I had to give my order twice, the trainer was short with me and the trainee. When they left the counter 2 customers different came in and ended up leaving after waiting for over 5 minutes and nobody came to the counter. Whrn my blizzard was finally done, she called me to come get it, and I asked about the sundae and she said she forgot, handed it to me and it was already melting from sitting so long. I've been here 4 times and all 4 the customer service is close to non-existent, I am yet to see a smile.
  • HS
    Hailey Strauss
    May 4, 2026
    1.0
    Took half an hour to get to the front and they only had one of the ice cream I ordered that they repeated back to me so you heard me you just didn’t wanna make it

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill specialize in?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Jacksonville, FL?

The restaurant is open Monday through Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM. It is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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