Certified by Chipotle Mexican Grill • May 17, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.5
374 reviews
5 stars
171
4 stars
51
3 stars
32
2 stars
22
1 star
98
GY
Gamer Yujiroe
1 day ago
1.0
I got my lunch there today and after I pay the girl walk to sink and blow her nose and didn’t wash her hand and when back to working … I would never eat there again..gross
CK
Caiza Kumalo
May 7, 2026
1.0
So I drove back to the store to get my order fixed, and the employee helping me gave me attitude the entire time. Stink face, annoyed tone, zero apology. She acted like it was a massive inconvenience to give me the chicken I already paid for. Basic customer service apparently doesn’t exist at this location. I will never come back to this Chipotle again. And honestly, if this is how these people treat customers in public, I can only imagine how they treat people outside of work. Whoever the store manager is needs to seriously get their store together because the service and attitude at this place is embarrassing.
All I wanted was the food I paid for.
IC
Inbound Clothing
May 4, 2026
3.0
Love chipotle and hate to leave this but I’ve never had someone shake there head because I asked for both salsas on my burrito and btw that wasn’t even rite. Not hating on the food but lord help ya if a lady named rose makes your food. Terrible attitude and super understaffed.
IB
Ismet Bajric
Apr 7, 2026
1.0
Portions are very small, smaller than any other chipotle I've been to. Food was cold. Staff did not seem all too happy to proudly serve their customers.
KJ
Kristi Jarrett
Mar 30, 2026
4.0
First time, they helped me with what to order and they were busy and Mgr seemed stressed but food was good, just kinda pricey and stingy with chips. Lol
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at University & Phillips Highway?
This Chipotle location is open daily from 10:45 AM to 11:00 PM.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-style fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced and wholesome ingredients.
Where is Chipotle Mexican Grill located?
Chipotle Mexican Grill is located at 3860 University Blvd W, Duval, Jacksonville, FL 32217.
Can I order Chipotle food online?
Yes, you can order online via the Chipotle app or through their website at https://order.chipotle.com/.
How can I contact Chipotle Mexican Grill at this location?
You can call them at +1 904-638-4475 or email FL.4031.UniversityPh@chipotle.com.
What social media platforms does Chipotle Mexican Grill use?
Chipotle is active on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter with respective handles and pages.
What other dining options are near Chipotle Mexican Grill on University Blvd W?
Nearby dining options include Whataburger, Barnhill's Buffet, Wendy's, Chick-fil-A, Zhang's Chinese Buffet, KFC, Papa John's Pizza, Woody's Bar-B-Q, and Arby's.
Are there any fast food restaurants near Chipotle Mexican Grill where I can find alternative quick meals?
Yes, nearby fast food options include Whataburger, Wendy's, Chick-fil-A, KFC, Arby's, and another Chipotle Mexican Grill location.
What local services and stores can I visit near Chipotle Mexican Grill on University Blvd W?
Nearby you can find Dollar General for shopping, Metro by T-Mobile for mobile needs, AutoZone for auto parts, Pet Supermarket with a VetWellcare clinic, and GreenPal Lawn Care services.
What makes Chipotle's food different from other fast food restaurants?
Chipotle emphasizes "Food with Integrity" by using only 53 real ingredients, sourcing from humane and sustainable farms, avoiding artificial colors, flavors, or preservatives, and preparing food with classic culinary techniques.
Brand Certified Facts from Chipotle Mexican Grill
This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: