Certified by Chipotle Mexican Grill • Aug 30, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganAvailable
[Free/Paid] wi-fiAvailable
RestroomAvailable
On-site parkingAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Location
Certified by Chipotle Mexican Grill • Aug 30, 2026
Certified by Chipotle Mexican Grill • Aug 30, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Menu
1 menu · 50 items
Explore offerings from Chipotle Mexican Grill on 3860 University Blvd W in Jacksonville, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.
Chicken, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Steak, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Sofritas, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Quesadilla
Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigrette.
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
First and last. Place needs cleaning. Several sodas out at fountain. Don't ask questions, not the most helpful.
FP
Francine Poirier
Aug 27, 2026
1.0
The food was delicious once it was finally made. Dining area was a mess, girl at the front walked back and forth 3 times doing nothing, didn't greet us, we went to place our order there was no white rice or chicken, girl had no idea what was going on or how long it was going to be until it was ready, the vi e was totally uncomfortable, no communication AT ALL between employees. We asked the girl if she was ok, she said yes, but She was definitely NOT OK. not friendly employees, really everyone was just clueless
CB
Castro Brown
Aug 8, 2026
1.0
I came around 10:30pm and they where super disrespectful... I will never go to that location again
.
JJ
Jacob
Aug 4, 2026
1.0
I went through the drive-thru and was given someone else’s order. Less than a week later, I returned to the restaurant with photos of the incorrect food, the other customer’s order label, and screenshots of my conversation with the app’s customer service, which instructed me to visit the restaurant for assistance. I also called the restaurant beforehand, and the automated phone message directed me to come in for help.
When I arrived, I was told they “couldn’t do anything about it because it had been a week,” even though I came back before a full week had passed. It felt like they were making up their own policies rather than doing the right thing to resolve the issue. Unfortunately, because of the POOR CUSTOMER SERVICE and lack of ACCOUNTABILITY, I won’t be returning to this location.
SS
Sultan
Jul 23, 2026
1.0
The employees were not friendly and welcoming. I ordered a veggie bowl with Guac but was charged chicken and the guac. The facility was also not clean and the food tasted stale. There was an after taste that wouldn’t go away. Chipotle must do better!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at University & Phillips Highway?
This Chipotle location is open daily from 10:45 AM to 11:00 PM.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-style fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced and wholesome ingredients.
Where is Chipotle Mexican Grill located?
Chipotle Mexican Grill is located at 3860 University Blvd W, Duval, Jacksonville, FL 32217.
Can I order Chipotle food online?
Yes, you can order online via the Chipotle app or through their website at https://order.chipotle.com/.
How can I contact Chipotle Mexican Grill at this location?
You can call them at +1 904-638-4475 or email FL.4031.UniversityPh@chipotle.com.
What social media platforms does Chipotle Mexican Grill use?
Chipotle is active on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter with respective handles and pages.
What other dining options are near Chipotle Mexican Grill on University Blvd W?
Nearby dining options include Whataburger, Barnhill's Buffet, Wendy's, Chick-fil-A, Zhang's Chinese Buffet, KFC, Papa John's Pizza, Woody's Bar-B-Q, and Arby's.
Are there any fast food restaurants near Chipotle Mexican Grill where I can find alternative quick meals?
Yes, nearby fast food options include Whataburger, Wendy's, Chick-fil-A, KFC, Arby's, and another Chipotle Mexican Grill location.
What local services and stores can I visit near Chipotle Mexican Grill on University Blvd W?
Nearby you can find Dollar General for shopping, Metro by T-Mobile for mobile needs, AutoZone for auto parts, Pet Supermarket with a VetWellcare clinic, and GreenPal Lawn Care services.
What makes Chipotle's food different from other fast food restaurants?
Chipotle emphasizes "Food with Integrity" by using only 53 real ingredients, sourcing from humane and sustainable farms, avoiding artificial colors, flavors, or preservatives, and preparing food with classic culinary techniques.
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