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Chick-fil-A

4.4
(2,778 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Jacksonville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
9630 Applecross Rd, Jacksonville, FL
32222, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Chick-fil-A on 9630 Applecross Rd in Jacksonville, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

73 items

Reviews

4.4
2,778 reviews
5 stars
1,999
4 stars
339
3 stars
149
2 stars
85
1 star
206
  • MC
    mom Collins
    3 days ago
    5.0
    Was very disappointed with my grilled nuggets, so full of charred debris. Need to clean the grill.
  • PL
    Prezidential Enterprises LLC
    Aug 7, 2026
    5.0
    My God I love this location everytime I come in I’m always greeted with a smile from managers to employees also Bruce gardener went above and beyond to assist me on today with my order and his selfless act brought me to tears thank you so much we need more ppl like you in this world.. Kudos to you Bruce I pray God continues to bless you abundantly
  • SG
    Sheila Gunder
    Aug 6, 2026
    4.0
    Placed order, gave name to assure the right order given, paid, and picked up at door all at the drive thru
  • NW
    Nicole Williams
    Jul 23, 2026
    1.0
    I am highly disappointed in the service I received last night. I was in line for 30 minutes waiting for my food. I keep seeing them passing my car with bags of food, taking them to 8- 10 cars behind me. No one ever stopped and asked us what our order was. I finally stopped one of the runners and asked about my food. Then I asked for a manager, when he did not come back. The manager stated that my food was taking longer because of my larger order. Then a worker walked past us with 2 large bags of food in his hand and took it to the car behind me. When I made it to the widow, the same manager said that they could not found my order. At that point after 45 minutes, I asked for my refund. I paid $43.91 and they only returned $38.09 to my card. This is the worst service and experience I have ever had with Chic- fil a.
  • EU
    Eddy U
    Jul 15, 2026
    3.0
    I’ve always had positive experiences at this Chick-fil-A, which is why this visit stood out to me. I asked if it was still possible to order a specific number of nuggets. When I was told that wasn’t an option, I simply replied that I could have sworn Chick-fil-A used to offer that. Leandra responded by saying, “Yeah, no, we never had that,” in a tone that felt dismissive and ended the conversation. I later confirmed that Chick-fil-A did previously offer that option and has since discontinued it. The policy itself wasn’t my concern—I completely understand that menu offerings and procedures change over time. What disappointed me wasn’t that the option was no longer available. It was feeling dismissed instead of receiving a simple explanation that the offering had changed or that it may not have been something she was aware Chick-fil-A had previously offered. A brief explanation would have gone a long way in making the interaction feel more welcoming. I also recognize that working outside in the Florida heat can be demanding, and everyone has difficult days. That’s why I don’t want this experience to define the team or the restaurant. I do want to specifically recognize Aiden for turning the experience around. He approached me with professionalism, answered my questions without making me feel uncomfortable, acknowledged that the change could understandably be confusing, and made sure I had everything I needed before I left. His empathy, attentiveness, and commitment to hospitality reflected the level of service I’ve come to expect from Chick-fil-A. As someone who previously served as a Hospitality Manager with Chick-fil-A, I know the company’s culture is built on making every guest feel genuinely cared for. Aiden exemplified that culture, and I hope he receives the recognition he deserves. While this interaction with Leandra was disappointing, I remain confident this location is capable of delivering the exceptional hospitality that has always made it one of my preferred Chick-fil-A restaurants.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 16, 2026Yext Knowledge Graph
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