Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Jacksonville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Drove through to order. The line was long, but the service was great and speedy. The food was hit and fresh.
RT
Robert Tollett
May 5, 2026
4.0
Have you ever found yourself craving a big fluffy biscuit with a juicy filling piece of Chicken? But, it's Sunday so you wait until Monday....only to be herded like cattle and given a hard dry biscuit and thin, less than filling piece of Chicken?
Well, I discovered Dailys....$4, Spicy, Honey Biscuit....just saying.
LL
L
May 5, 2026
1.0
I usually NEVER have complaints at this location, which is exactly why today’s experience was beyond disappointing and honestly upsetting.
A young guy took our order, and from the very beginning he completely rang it up incorrectly. We specifically asked for TWO 3-count meals and a macaroni and cheese on the side. Simple. Somehow, he still managed to take the order wrong multiple times.
After pulling around and waiting, a young lady with braids told us to pull to the window. While sitting there waiting, we overheard another young lady in a red sweater loudly speaking about how “night shift is worse than day shift because they’re too friendly and need to find balance.” Completely unprofessional conversation to be having within earshot of customers.
When we finally received the food, we noticed we only had ONE fry with our meals. We then get told, “Yes, he did take your order wrong three times.” So clearly the mistake was acknowledged by staff.
Then someone was called over the walkie and the response back was, “Well she can come around and pay for her fries.”
Excuse me? Am I misunderstanding something here? HOW am I responsible for paying for an error YOUR employee made after we clearly stated our order multiple times? We asked for a mac and cheese on the side — not for items to be removed from our meals.
Then I’m told to “wait here,” and we just sat there being ignored until another employee finally came up and said, “Yes he did ring you up wrong, but unfortunately I cannot give you a free fry.”
FREE? It was NEVER “free.” Fries come with the meal we ordered correctly in the first place. Your employee taking the order wrong should not become the customer’s financial responsibility.
The level of dissatisfaction and disappointment I experienced today was ridiculous. Especially while someone sitting outside in a nice shirt, seemingly management, sat on the patio with a laptop while this entire mess unfolded inside. Completely unacceptable and honestly disgusting customer service.
AT
Aniyah Telfair
May 2, 2026
1.0
This is by far the worst Chick-fil-A experience I’ve ever had.
I placed a breakfast pickup order at 10:15 AM and arrived at 10:25 AM, expecting basic efficiency. Instead, there was no one outside managing orders or taking payments, and the line was completely unorganized.
I sat in line for over 30 minutes with zero communication, only to finally be told that my order couldn’t even be fulfilled. No apology, no explanation, no attempt to fix the situation—just a complete waste of my time.
For a brand that prides itself on customer service, this location completely missed the mark. Poor management, lack of communication, and unacceptable service all around. Do better.
CM
Connor Mann
May 2, 2026
1.0
Tried to order breakfast this morning. Joined the drive thru line 20 mins before change over and placed a mobile order 10 mins prior. They made me cancel my order and order lunch when I finally got to the speaker.
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
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