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Chick-fil-A

4.5
(2,808 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Jacksonville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
9980 Southside Blvd, Jacksonville, FL
32256, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 9980 Southside Blvd in Jacksonville, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.5
2,808 reviews
5 stars
2,081
4 stars
342
3 stars
142
2 stars
76
1 star
167
  • KB
    kiera benford
    Sep 26, 2026
    5.0
    Came through drive through Chloe did an amazing job loved her enthusiasm and engagement 10 stars
  • OS
    Odyssey Sparks
    Sep 25, 2026
    1.0
    I’m extremely disappointed with how much this location has gone downhill. The standards and level of customer service are nowhere near what they used to be. The lines are consistently outrageous, wait times are excessively long, and unfortunately, after waiting all that time, the order is still frequently incorrect. The food quality has also become very inconsistent—soggy fries, missing sauces, missing items, and food that simply isn’t prepared properly. What makes the experience even more frustrating is the attitude you receive when politely bringing an issue to someone’s attention or asking for an incorrect item to be remade. Customers should not feel like they are inconveniencing the staff by asking to receive what they ordered and paid for. The overall friendliness and customer service seem to have disappeared as well. I’m not sure what changed at this location, but there is a noticeable lack of attention to quality, accuracy, and customer experience. Management seriously needs to address these ongoing issues and work on bringing this location back to the standards it once had.
  • JS
    Jack Stedman
    Sep 24, 2026
    1.0
    Order was completely wrong, took over half an hour and was one of the worst chick-fil-A’s I’ve been in
  • KG
    Kim Garrett
    Sep 24, 2026
    5.0
    Always an excellent choice and made my bad day much better. The food was hot and my order was perfect.
  • SW
    SP Windy
    Sep 18, 2026
    1.0
    I ordered a cheese biscuit 8:45am September 18 2026 thinking i was going to get something sealed, uncontaminated, and very high quality like I am used to getting from different locations. My biscuit had a hole in it and a eye lash right next to the hole in my biscuit! This is disgusting I am on the road and that was supposed to be my breakfast now i have to spend more money just to get food with no hair. Do food safety standards exist at this location? MORNING RUINED!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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