CAVA

Reviews

• KS

  K Scott

  6 days ago
  1.0
  “Manager on duty” Brittney was completely unhelpful. I waited over 20 minutes for a mobile order which I placed so that I could quickly pick up my order for my very limited 30 minute lunch break- I tried to get help at the register and was completely ignored by all 4 people working. I had to go stand in line waiting watching 8 people get their food before I even got a hello. Then I said I need a refund magically my order is done- but I don’t even have time to eat it anymore. Then she says I have to call a 3rd party to get my refund. What? A 3rd party? It’s yalls website not DoorDash or some nonsense! So I have NO FOOD and NO TIME to get anything else! Then I said okay I need the number then I don’t want to not be able to find it. I wait almost another 10 minutes for her to come out the back with an email. An email??? You just told me to call??? Man I spent too much here for this to be how yall treat people. I’m done. I’ll just get lunch somewhere else and have to send a damn email just to get my money back. No photo of food because I got no food. Here’s the crumpled piece of paper I’ll have to contact for a refund.
• ST

  S. TILLMAN

  Aug 19, 2026
  5.0
  This was my first time eating at the Cava Mediterranean Restaurant & I loved it. I actually had the guy behind me coach me up on how to order and it was well worth depending on his experience. He said he ate there a couple of times a week so I trusted his opinion. You basically just go through the line and tell them what you want they stack it up beautifully and you sit down and enjoy your healthy clean meal and rock on. I definitely recommend giving them a try.
• SF

  So Much Fun86

  Aug 19, 2026
  1.0
  This place has unfortunately gone downhill. I’m not understanding why. The last three times I’ve ordered food, I got a bowl, and each time something always tastes OFF. The grilled veggies tasted off the last time, and the previous bowl just tasted old and awful. I remember when the food tasted fresh and good. It should always taste FRESH. I got the email to rate my experience and I was sent a “sorry” email and that was it. After spending $15 on a few bowls. I just want it to get better because it’s making me believe the food isn’t being stored properly and I want to go back to eating at this location!
• AT

  Ashley Thomas

  Aug 16, 2026
  1.0
  Every time I’ve been here I’ve had the same HORRIBLE customer service. If you want people to look at you with disdain, ignore everything you say, roll their eyes when you have a request like, on the side, etc. then come here! Plus, the seating is awful. When this was a different restaurant there was far more seating. It’s hot as hades outside- no umbrellas or anything- I’m not sitting out there. They have no ice (the machine is broken)- ok a manager should head down to the gas station and buy bags of ice. Ridiculous. They also have no salt or pepper. IMO it’s not worth it to come here and support a business who clearly gives no ducks about their customers.
• AB

  Ataleya Bloom

  Aug 15, 2026
  1.0
  I went into CAVA to order food, and what I witnessed behind the counter was honestly disturbing. Before our order was taken, one of the workers was telling the cooks in the back that the metal serving area was dirty. The cooks didn’t seem to care and were dismissing it instead of cleaning it. Then another worker walked out from the back to clean the area. He grabbed a rag from a bucket of water and started wiping the metal serving area. The food that was sitting on the metal surface was wiped directly into all of the food containers instead of being thrown away. Then, while cleaning, the same rag fell directly into the sauce. Instead of replacing the sauce or properly cleaning the rag, he continued using the same rag without rinsing or changing it. Seeing food from a dirty surface being pushed into the containers that customers were being served from, followed by the same rag going into the sauce, was extremely unsettling. What made it worse was that the employees already knew the area was dirty, yet there didn’t seem to be much concern about it. I left feeling extremely uncomfortable about eating there. Management needs to take this seriously and review the cleanliness and food-handling practices at this location. Customers should be able to trust that their food is being prepared and served in a clean and sanitary environment.