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Baskin-Robbins

3.5
(175 reviews)

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 7171 Phillips Highway, Jacksonville, FL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
7171 Phillips Highway, Jacksonville, FL
32256, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday5:00 AM - 10:00 PM

Menu

1 menu · 201 items

Explore offerings from Baskin-Robbins on 7171 Phillips Highway in Jacksonville, with popular flavors, mix & match 3 for $15, scoops, and custom cakes & pies available at this location.

Baskin-Robbins Menu

201 items

Reviews

3.5
175 reviews
5 stars
76
4 stars
30
3 stars
20
2 stars
8
1 star
41
  • LH
    Lanique Harden
    3 days ago
    1.0
    Should of looked at the reviews before coming definitely would give zero stars if I could
  • AA
    auoxford
    4 days ago
    1.0
    If i could give it zero stars I would. The staff was terrible. Horrible, i paid extra for more toppings and didnt get it. So i paid an extra 3 dollars for nothing. They all had such a terrible attitude i didnt even bother.
  • GM
    genesis morales
    Sep 12, 2026
    1.0
    Service was rude. Not even a hello first thing we got told loudly from two employees that walked in from outside after we walked in was, “Don’t use the kiosk because they don’t have in-store stuff that it shows they should.” They didn’t bother specifying what exactly they didn’t have once the order went through. I’m assuming the man was the manager. He said, “WE DON’T GOT THAT, BOSS MAN!” to my husband loudly for no reason as if we weren’t standing right in front of him. Then he proceeded to walk away and continue talking to the other associate. Then when we asked for a refund so we can leave, we got a bigger attitude. Honestly, don’t recommend coming unless you want unnecessary attitude.
  • JS
    Ja'Mya Sarai
    Sep 7, 2026
    1.0
    the service was horrible, we weren’t greeted, they were out of stock of what we wanted and didn’t tell us until after we paid. the woman with glasses was on her phone the entire time and we weren’t helped for at least 5 mins while the 2 women weren’t doing anything. it wasn’t clean nor welcoming. i genuinely hope management steps in.
  • KC
    Kelly Carpenter
    Jul 31, 2026
    5.0
    So wild ride - buckle up - I ordered from DoorDash for breakfast from Dunkin; usually get it from this Dunkin and it has always been 100% right - today this Dasher freaking TOOK my order - lied to me saying it was taking a while bc there was an issue in the restaurant - meanwhile she dashes off with my breakfast...enter Dasher #2 who got the order and was like 'welp I am here and they said the food was already taken' - so here I was thinking well dang now I gotta order from somewhere else or something - and Dasher #2 - the Hero - said 'let me talk with them real quick' and was able to get this Dunkin to remake the order and the Hero brought it to me straight away. I know Dunkin could have said 'sucks to suck' and not done anything about it bc they already fulfilled the order - but the team this morning said 'not on my watch' and remade it perfect! So, many thanks to the Hero for making the heartfelt request to ensure I was caffeinated - but extra many thanks to this Dunkin and the team this morning for hearing that request and making it happen! Thanks Dunkin <3 the coffee is delicious!!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified October 04, 2026Yext Knowledge Graph
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