EB
Emily Black
Sep 20, 2026
This review has been a long time coming, and it pains me to write, because Grom was our go to every Saturday (and sometimes also Sunday) for brunch. After the restaurant sold, we noticed that the service times and food quality were simply bad, but we knew we wanted to give another chance. So we did, same experience. Long ticket times, cold, old, hard food. We still weren’t ready to say goodbye to our beloved Grom, so we returned, same experience. Again, and again. Today we decided we cannot return. When we got to the restaurant and ordered there were no tickets waiting to be prepared ahead of ours. I order a breakfast Sammy, my husband ordered three sliders, and we got kids nuggets and fries for our daughter. We waited 30 minutes to finally receive cold, hard food. It was obvious the food was old, and at one point my husband had to run out to the car to get something and when he came back in he noticed there was no one in the kitchen at all. I did share our disappointment and frustration with the manager, who was very apologetic and offered a gift card, but I told him we would not be returning, so he did void our bill to give us a refund. I am grateful for that gesture, but still it’s disappointing. We left disappointed, frustrated, and hungry, and had to stop and get food elsewhere on our way back home.