Location.com logo
Brand Certified

Pollo Tropical

3.7
(1,690 reviews)

Business Details

985 N. Homestead Blvd., Homestead, FL
33030, United States
(305) 245-0410

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
985 N. Homestead Blvd., Homestead, FL
33030, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Menu

1 menu · 87 items

Explore offerings from Pollo Tropical on 985 N. Homestead Blvd. in Homestead, with popular featured items, platters, tropichop bowls, and family meals available at this location.

Menu

87 items

Reviews

3.7
1,690 reviews
5 stars
846
4 stars
268
3 stars
169
2 stars
71
1 star
336
  • MM
    Mia
    Jun 19, 2026
    3.0
    They didn’t give me my sauces and I asked them for sauce they said it was in the bag but when I checked it wasn’t there. the food wasn’t too bad but the sauce carries the food.
  • MM
    Moyz
    Jun 13, 2026
    1.0
    Very disappointing experience again. The chicken was dry,and cold. the bread was hard. Another customer was also expressing their concerns. I left feeling like I wasted my money. I expect much better.. This place needs new management.
  • SN
    sol nicola
    Jun 12, 2026
    1.0
    I usually don't take the time to leave reviews, but this store has earned one. Every single delivery order I've placed from this location has had something missing. Without fail, there's always an item left out. My most recent order was a Family Duo Meal, and unbelievably, they forgot the chicken—the main item in the meal. Because of their mistake, I had to drive to the store myself to get the missing item. What made the experience even worse was the response I received when I got there. The employee responsible for preparing the order admitted that the chicken had been left out but dismissed the issue as if it wasn't a big deal. When I requested to speak with a manager, none ever came to address the situation. Instead, I was essentially told that the mistake wasn't serious enough to warrant management involvement. Mistakes happen, but how a business responds to them says a lot about how much it values its customers. Based on my experiences, customer service appears to be the least of this store's concerns. This was my last attempt at giving this location another chance. If you're considering ordering delivery from here, be prepared for the possibility that part of your order may be missing.
  • FC
    F&J Cruz
    Jun 7, 2026
    1.0
    I ordered a half a chicken, yellow rice and vegetables and strawberry lemonade. The chicken tasted like it’s been sitting there the strawberry lemonade nobody cleans the juice bin so it tastes old I will not recommend anyone to come to this poor tropical hazard food safety alert
  • JB
    Jada Brinson
    Jun 1, 2026
    1.0
    I am EXTREMELY disappointed. I come here on a regular basis. Today i decided instead of going in person to grab food I ordered it to be delivered. As i figured they were going to leave the sauce. Instead of eating my food plain I decide to go to the restaurant. I stand over to the side counter where they hand you the food because the only thing I need is SAUCE. So I’m standing there while some red headed short girl deliberately ignores me and continues to take everyone else’s order. I can see that she’s visibly ignoring me. Looking at me from the corner of her eye. So it got to a point where no more food is coming out. She just disappears behind the counter. It got to the point where I had to ask the lady behind the register for the sauce even though she was busy making an order. Pollo Tropical you guys need to do better.

Frequently Asked Questions About Pollo Tropical

What are the regular operating hours of Pollo Tropical in Homestead?

Pollo Tropical is open daily from 10:00 AM to midnight (00:00).

Is Pollo Tropical in Homestead open on Christmas Day?

No, the Homestead Pollo Tropical location is closed on December 25th for the holiday.

Brand Certified Facts from Pollo Tropical

This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: