Taco Bell

Reviews

• RF

  Retnel Febles

  Apr 22, 2026
  3.0
  Today, around midnight, I visited the Taco Bell through the drive-thru, as I do frequently. I am a regular customer (I go about 4 to 5 times a week) and I always order a Cantina Chicken Crispy Taco, but without chicken and with ground beef instead. This time, the employee taking my order initially told me that it couldn’t be done, which surprised me because I’ve always been able to order it this way without any issues. I explained that I’m a frequent customer and that I always order it like this. They asked me to wait a moment, and then another employee came on. In the end, they did take my order and made it the way I requested, but the way this employee spoke to us was very rude and unprofessional. Her attitude made it seem like she didn’t want to help us at all. The experience was unpleasant—not because of the food, but because of the customer service. As someone who has worked in this type of environment before, I know how important good service is, and this location definitely needs to improve the way staff treat customers. I hope this feedback is taken into account to provide a better experience in the future.
• RT

  Renee Torres

  Apr 19, 2026
  5.0
  I absolutely love this Taco Bell! The food is always on point, and their customer service is top tier. Today we had the absolute pleasure of meeting Scott, he was patient, kind and very well mannered. If he wasn't already employed, I'd offer him a job immediately! Thank you so much, Scott for the 10/5 star service today!
• DV

  Diego De Vries

  Apr 15, 2026
  5.0
  Awesome, as most taco bells are!
• EB

  Ellie Bee

  Apr 8, 2026
  5.0
  Taco Bell always hits and this location is always fresh and in point!
• JI

  Jose Izquierdo

  Apr 4, 2026
  5.0
  This is an amazing Taco Bell family! They put together a baby shower for our daughter Jazmine and her fiance Derick! It came out beautiful. There's a story behind it, if you want to know it come get to know them. Big shout out to Scott and his crew for making our family feel like a part of the Taco Bell family. God bless them always and may this store keep bringing good food, love and culture to our little neighborhood here in Hialeah!