Brand Certified
Pollo Tropical
3.8(2789 reviews)
Certified by Pollo Tropical • May 17, 2026
Business Details
1592 W. 49 Street, Hialeah, FL
33012, United States
Certified by Pollo Tropical • May 17, 2026
(305) 556-8090
Certified by Pollo Tropical • May 17, 2026
https://locations.pollotropical.com/fl/hialeah/1592-w.-49-street
Certified by Pollo Tropical • May 17, 2026
About
Certified by Pollo Tropical • May 17, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • May 17, 2026
Hours
Certified by Pollo Tropical • May 17, 2026
Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM
Reviews
3.8
2,789 reviews
5 stars
1,455
4 stars
452
3 stars
286
2 stars
139
1 star
457
- JPJack PalauMay 9, 20264.0Good clean spot. Well cooked food. Friendly enough staff. ¿Entonce?
- IFIselita FernandezMay 5, 20261.0Hola buenas tardes no soy mucho de hacer estos comentarios me gusta venir aquí porq me gusta mucho la comida pero hoy me pasó algo muy desagradable, pedí mi comida y una muchacha Mulatica ella parece q es nueva en el recibo sale el nombre de Yilien.. pero no sé si es ella porq me atendieron 2 por eso digo q al parecer es nueva porq no sabía nada, le pedí pedí unas salsas me cerró la ventanilla y me viró la cara… parece q estaba brava o tienes problemas… por favor mánager enséñale a la muchachita a trabajar con el público
- LLLourdesMay 2, 20263.0The workers are kind and fast however the soda machine doesn't have any carbon so all of the sodas always come out flat and it's been like this for years they should really check out that machine cause it's frustrating to spend money on a flat soda and the sweet tea is not really sweet. The only drink that actually tastes like something is the mango tropichiller. Los empleados son amables y rápidos; sin embargo, la máquina de refrescos no tiene gas, por lo que todas las bebidas salen siempre sin burbujas. Esto lleva años así; realmente deberían revisar esa máquina y no lo hacen, es muy frustrante gastar dinero en un refresco sin gas, y el té dulce nunca tiene suficiente azucar. La única bebida qus sabe a algo en esta ubicacion es el Mango Tropichiller.
- GRGregory rotondoApr 28, 20265.0Excelent services all the employees are great specially the manager Jesse she’s always walks around the store to make sure everything is good thanks.
- RVRommel VargasApr 25, 20263.0Chicken is almost always burnt or old. Had the yellow rice 3 times and it was always salty. Disrespecful employee behind the counter, making false accusations after i complained that the chicken looked old and burned. That was on April 24, 2026. Manager seemed she didnt care. Not going back there ever!!!
Frequently Asked Questions About Pollo Tropical
What are the operating hours for Pollo Tropical in Hialeah?
Pollo Tropical in Hialeah is open daily from 10:00 AM to midnight.
Where is Pollo Tropical located in Hialeah, FL?
It is located at 1592 W. 49 Street, Hialeah, FL 33012, United States.
Can I order Pollo Tropical for delivery?
Yes, delivery is available, and you can order online at https://order.pollotropical.com/menu/pollo-tropical-w-49th-sthialeah-fl?handoff=delivery.
What types of cuisine does Pollo Tropical offer?
Pollo Tropical offers traditional Cuban dishes and Latin American-inspired foods, including signature grilled chicken and mojo roast pork.
Does Pollo Tropical accept credit and debit card payments?
Yes, Pollo Tropical accepts American Express, Discover, MasterCard, Visa, and also allows debit card and mobile NFC payments.
Does Pollo Tropical have seating and accessibility features?
Yes, it offers seating including outdoor seating, is wheelchair accessible with appropriate parking and restrooms, and has high chairs for children.
Is Pollo Tropical suitable for families with children?
Yes, Pollo Tropical welcomes families and children, offers a children's menu, and has high chairs available.
What nearby options are available if I want coffee before or after my meal at Pollo Tropical?
There are two nearby Starbucks coffee shops where you can enjoy a coffee before or after dining at Pollo Tropical.
Are there other dining options near Pollo Tropical in Hialeah?
Yes, nearby options include Krispy Kreme for donuts and bakery items, Coops Pit BBQ for barbecue dishes, and Chick-fil-A for fast food chicken meals.
What nearby services can customers access close to Pollo Tropical?
Close to Pollo Tropical, customers can find essential services such as TD Bank ATM, Walgreens pharmacy, Verizon mobile store, and appliance repair at Yino Services and Repair, Inc.
Brand Certified Facts from Pollo Tropical
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