Pizza Hut

Reviews

• LD

  living life till the day I drop dead.

  Oct 16, 2026
  1.0
  Destiny was not a great manager at the moment I was there no friendly face more like dry no professional was smoking out in the front of the store went in I didn't see her wash up. When asked about a item that the promotion shows didn't care to explain anything at all just not the right person for the job didn't make me comfortable to say I'd visit this store again. Didn't have the manager energy or ambition to make sure customers are happy and come back again. She didn't look like she even wanted to be there.
• DD

  Drew

  Oct 2, 2026
  3.0
  No sauce on the wings? Super dry
• CG

  Christopher Garry-Holzer

  Sep 28, 2026
  1.0
  I have been a Pizza Hut customer for years, and I am done. Completely, permanently done. Let's start with the delivery fee. Pizza Hut charges customers a delivery fee, yet the drivers are still using their own personal cars, burning their own gas, and putting wear and tear on their own vehicles. So where exactly is that fee going? It certainly isn't buying anyone a company car. It's pure profit dressed up as a "cost," and customers are expected to swallow it without question. Fine, I thought. I'll just pick up my order myself and skip the nonsense. Wrong. Now there's a mandatory "Team Member Fee" tacked onto carryout orders. Let that sink in. I drive to the store, I walk inside, I pick up my own food, and I am forced to pay what amounts to a mandatory tip for hourly employees who are already on the payroll. Nobody brought anything to my table. Nobody drove anything to my house. I did all the work, and I still get charged for the privilege. This is outrageous. Paying your employees is YOUR job, Pizza Hut, not mine. If you think your team deserves more, and they probably do, then pay them a living wage out of your own pocket instead of sneaking another line item onto my receipt and calling it something warm and fuzzy. Hiding labor costs behind "fees" is a cheap, insulting ploy, and customers can see right through it. This stunt has ensured I will NEVER spend another dollar at Pizza Hut. I have unsubscribed from every mailing list, closed my account, and deleted the app from my phone. There are plenty of pizza places that manage to run a business without nickel-and-diming the people who keep them open. Ridiculous. Absolutely ridiculous. Save your money and take it somewhere that respects you.
• DW

  Darlene Whitson

  Sep 15, 2026
  1.0
  I ordered a large speality pizza to go. When i got home, the thin pizza was extra crispy, almost burnt and hardly any sauce or ingredients on my pizza. Never going back if they serve the pizza that way. I use to love Pizza Hut in Dallas, Texas, but not in Haines City, Florida.
• OB

  One Black

  Aug 30, 2026
  1.0
  Horrible slow long service. Always a wait on your "ready" orders and missing food seems to be normal.