McDonald's

Reviews

• BA

  Bruno Harger Alves

  4 days ago
  5.0
  It’s McDonald’s always good :)
• MM

  Marie Mcgary

  Apr 30, 2026
  5.0
  Fries are good but they keep the under the warmer to long.
• MF

  maylin fernandez

  Apr 21, 2026
  1.0
  My husband and I ordered two meals, and we paid extra for bacon and Big Mac sauce. Unfortunately, my order came without either of those items, and everything was cold. I went back to the counter and explained the situation. I asked them to add the bacon that I had already paid for (my husband decided to just eat his meal as it was, even though his was also missing items), and to include the sauce I was charged for. Instead of fixing the issue, they acted confused or unwilling to help and told me I would have to pay again for the bacon I had already paid for. At that point, it turned into a frustrating situation over something that should have been simple to correct. I ended up returning everything. Very disappointing experience and poor customer service.
• SS

  Stephen Yoda (Chef Steph)

  Apr 16, 2026
  5.0
  Actually the nicest employees I’ve ever come across in Central Florida
• SS

  Steve

  Apr 4, 2026
  1.0
  I’ve been coming to this McDonald’s on Hinson Avenue for years, and it’s honestly frustrating to see how much it has gone downhill. The customer service used to be decent, but lately it’s been consistently terrible. The new crew seems very unprofessional. Employees are more focused on chatting and walking around than actually doing their jobs. I even saw two younger employees coming in and out of the kitchen acting like they were playing around, not dressed properly and clearly not taking their roles seriously. On my most recent visit, I was told to sit and wait for my food. After 25 minutes of waiting outside, no one brought anything. I went inside to ask about my order, and at first, I was completely ignored. Eventually, a young employee helped me, but they hadn’t even started preparing my food yet. After already waiting 25 minutes, I had to wait another 15 minutes inside. That’s completely unacceptable. I don’t know what happened to the previous management, but the current team is poorly organized and lacks professionalism. If things don’t improve, this location is going to lose a lot of long-time customers like me.

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