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Pollo Tropical

3.6
(1,821 reviews)

Business Details

6704 Fores Hill Blvd, Greenacres, FL
33413, United States
(561) 434-9665

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
6704 Fores Hill Blvd, Greenacres, FL
33413, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 101 items

Explore offerings from Pollo Tropical on 6704 Fores Hill Blvd in Greenacres, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

101 items

Reviews

3.6
1,821 reviews
5 stars
828
4 stars
339
3 stars
187
2 stars
117
1 star
350
  • PP
    Pegasus (Pat)
    1 day ago
    1.0
    The paying customer deserves a fair treatment or at least get his order right...
  • MJ
    Mia Jacques
    Sep 22, 2026
    1.0
    Make you wait for your food for over 10 mins just to forget most of the things inside. Seems like all the workers are depressed and have no since of urgency to help you
  • GV
    Genesis Del Valle
    Sep 10, 2026
    5.0
    Today I stopped by Pollo Tropical and ordered a bowl with grilled chicken, corn, and a regular Coke. Normally, I would just grab my food and head home without thinking twice about it, but today was completely different. I had spent all morning at the hospital with my mom, and I was already expecting the rest of the day to be long, exhausting, and frustrating. I genuinely didn’t think I had much of a smile left in me today and somehow, Lachelle changed that. She was absolutely amazing. Her smile and energy were so contagious that I caught myself smiling right back at her. She was incredibly sweet, welcoming, knowledgeable, and even took the time to help me with the app. What stood out to me most, though, was the way she made both my mom and me feel seen and heard. You could genuinely tell that she loves what she does and cares about the people she interacts with. She didn’t know us. She had no idea what kind of morning we had just been through or what was going on in our lives, yet she treated us as though we mattered. That really stayed with me. You truly never know what someone is carrying when they walk up to your counter or come through your drive-thru. What may feel like a normal interaction to one person can completely change someone else’s day. Lachelle’s kindness did exactly that for us. My mom was sitting in the passenger seat and even commented on how wonderful her attitude was. She noticed the same warmth and genuine care that I did. Lachelle turned what would have been a completely ordinary Thursday food pickup into one of the brightest moments of a very difficult day. She made us feel important without even knowing that we needed it. She is truly an asset to this location and deserves to be recognized. Thank you, Lachelle, for reminding us how far a little kindness can go
  • LL
    Lamyia
    Sep 2, 2026
    1.0
    Me and my boyfriend skip chipotle to come to Pollo tropical to get a bowl because we do prefer Pollo bowls over chipotle I asked for a number two no black beans, cilantro and pineapple sauce. My boyfriend ordered the steak bowl after pulling off. There were two steak bowls, but were charged for a chicken bowl not two steak bowls. His steak was dry and tasted like char because it was burnt. Also mine as well. We didn’t receive the sauce we asked for there were a couple pieces of chicken in my bowl once I started eating it and the crazy part is the chicken just didn’t taste well cook the worst service I ever received from Pollo.
  • RR
    Robert Reid
    Aug 22, 2026
    1.0
    Wanting to establishment to buy three meals. Ask a young lady who was nice at the counter. What I wanted charge me. I went over to wait for my food and then I left and went home distance 15 minutes each way when I get home one of the meals I had guacamole that we were charge $2 for. Wasn't there okay? My wife is going to accept it when I open other two meals. Totally wrong. I couldn't accept it. Picky eater for contacts so I returned. I explained to the lady at the counter. This is what I ordered. This is what I asked for. This is what I expected. No disrespect, but the non-speaking English manager chose not to deal with me directly but through translation. So after the three meals were left on the counter open they just hand me what was missing and I asked him. Aren't you going to make this order right? They were like we can't do that. I said what if I paid for the extra? No you can't do that. The worst service. So what did I do I just after they did all that I just asked for refund and leave. If I was you I would not go there and if you do check your food before you leave

Frequently Asked Questions About Pollo Tropical

What are the regular opening hours of Pollo Tropical in Greenacres, FL?

Pollo Tropical in Greenacres, FL is open daily from 10:30 AM to midnight.

Does Pollo Tropical offer delivery service?

Yes, Pollo Tropical offers delivery with hours from 10:30 AM to 11:30 PM every day.

Brand Certified Facts from Pollo Tropical

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Certified September 27, 2026Yext Knowledge Graph
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