McDonald's

Reviews

• RD

  robert dalbey

  4 days ago
  1.0
  I honestly do not know who owns this McDonald's, but it is painfully obvious that customer service is not a priority here. This is, without question, the worst McDonald's I have ever visited, and I'm 56 years old. Every visit is complete chaos. Kids are running wild throughout the restaurant, the staff seems overwhelmed, and management appears to have little to no control over what is happening. Orders take an absurd amount of time, and it seems like no one is accountable for the customer experience. What is most frustrating is that this is not a one-time issue. Every time I think I've had the worst experience possible, the next visit somehow manages to be even worse. The food is never ready when promised. No matter what you order, you're almost guaranteed to be told to park and wait while your food is brought out 15 to 20 minutes later. At that point, it defeats the entire purpose of calling it "fast food." This restaurant desperately needs competent leadership and management that understands basic operations, customer service, and what customers expect when they choose McDonald's. Until someone takes responsibility and fixes these ongoing issues, this location will continue to disappoint the people who spend their money here.
• EM

  Erin M

  Oct 24, 2026
  1.0
  Dirty, neither soap dispenser had soap in the women's restroom. The main sink didn't work either. Never once did I see anyone at the counter. Watched a grubhub driver had to call for someone multiple times. Wait time for us was ridiculous.
• CS

  Carlos Serrano Simonin

  Oct 14, 2026
  5.0
  Hands down one of the best McDonald's experiences I’ve had in years! Even though the lobby was packed and the drive-thru line was super long, they moved through it extremely fast and got me back on my way in no time. Unlike some other locations in the area, my order was 100% correct, and the food came out hot and fresh. The person at the register was super friendly, quick, and efficient. Great job to this team!
• BL

  Breann Lynn

  Oct 11, 2026
  1.0
  Terrible service representatives. I ordered $35 worth of food on the McDonald’s app, never received my food, AND still haven’t gotten a refund 4 WEEKS LATER! I had shown up to this location to pick up my mobile order and the woman in the drive thru told me they had to cancel it because I didn’t show up within 10 minutes after placing the order. She told me I would get my refund within 3-5 DAYS. I had never heard of this policy but I went on about my day expecting to receive a refund within that amount of time. I have contacted McDonalds corporate/support number 5-6 times and each time I am told “we will escalate this issue to higher ups”…. Still nothing. Very dissatisfied and out of $35 because of this.
• HA

  Hailey Agosto

  Sep 27, 2026
  5.0
  Austin deserves all five stars! From the moment we interacted with him, his kindness and positive attitude stood out. He was patient, personable, and genuinely cared about making sure we had a great experience. We actually left talking about what an awesome person he was! Austin completely changed our impression of this location and is the kind of employee who makes you want to come back. Give this guy some recognition— Austin deserves it!!!!!! ❤️