We are visiting from out of town, and our waitress Rachel was incredible. She was personable, friendly, and we ordered everything she recommended on the menu and it was delicious! It also didn’t hurt that she was from our neck of the woods in New England so she was a piece of home when we’re far away from home! I would recommend this restaurant over and over again it was delicious !
KB
Kaitlyn Bailey
Jun 24, 2026
Savannah G was an amazing server!!! Couple of hiccups with the kitchen but the food was amazing and Savannah accommodated us perfectly. We will definitely be back!
I should have known to leave the moment I walked into Bonefish Grill, and here’s why.
This wasn’t my first time dining there. I’ve eaten at Bonefish several times before without any issues. The food was always decent, and the restaurant was usually busy. This time, though, something felt off from the moment we walked in.
The first thing I noticed was how empty the restaurant was. There were only a handful of people dining, which immediately struck me as odd because it’s normally packed. I even mentioned it to my fiancée. The restaurant also seemed unusually dark—we could barely read the menu.
I ordered a martini, and as soon as it arrived, I accidentally spilled it all over myself. Right then I told my fiancée, “We should just leave.” She replied, “Don’t let that ruin your night.”
The waitress and manager came over with towels to help clean up, which I appreciated. However, with so many empty tables available, I couldn’t understand why they didn’t offer to move us to another table.
We decided to stay and ordered our food. I started with the fried calamari, but it was extremely salty and overcooked. All I could taste was burnt batter—the calamari itself was almost nonexistent. My fiancée ordered the soup, and it was so salty that we had to send it back. Then my entrée arrived: fish with lemon butter sauce. Unfortunately, it was also overwhelmingly salty.
By that point, I knew we wouldn’t be coming back.
We finished dinner, paid the bill, and went home. That’s when things took a serious turn.
Shortly after we got home, my fiancée developed severe stomach pain and started feeling very sick. About 30 minutes later, I experienced the exact same symptoms—sharp stomach pains, nausea, and intense cramping. We were both miserable.
Based on the timing and the fact that we ate the same meal, we strongly believe we suffered food poisoning. Paying good money for a meal that left us both sick is completely unacceptable.
I don’t know if the excessive salt was being used to mask food that wasn’t fresh, but something was clearly wrong. Bonefish Grill needs to do better. This was one of the worst dining experiences I’ve ever had, and it nearly sent me to the hospital.
Needless to say, we won’t be returning.
KW
Keana Woody
Jun 12, 2026
It was my 1st time coming here. I wasn't sure how the experience would be, but I was more than impressed. The atmosphere, the food, the drinks, and our waitress were all 5 stars. The part i loved best though was our waitress syd :) she was friendly, made some good suggestions on food and drinks, she didn't check on us too much or too little, she was just good at her job. I qill definitely be coming back.
MO
Micah Owenby
Jun 9, 2026
⭐⭐⭐⭐⭐
We had an excellent experience at Bonefish Grill in Fort Myers. The food was outstanding, the atmosphere was welcoming, and the service was top-notch from start to finish.
A special thank you to Alex, who made our visit even better. Alex was friendly, attentive, knowledgeable about the menu, and made sure everything was perfect throughout our meal. It’s rare to find service that genuinely stands out, and Alex did exactly that.
The Bang Bang Shrimp was fantastic, our entrées were cooked perfectly, and the overall experience exceeded our expectations. We will definitely be back and hope to be served by Alex again. Highly recommend Bonefish Grill for anyone looking for great food and exceptional service!