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McDonald's

3.6
(2,090 reviews)

Business Details

12290 S Cleveland Ave, Fort Myers, FL
33907, United States
(239) 936-5494
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12290 S Cleveland Ave, Fort Myers, FL
33907, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12290 S Cleveland Ave in Fort Myers, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,090 reviews
5 stars
857
4 stars
386
3 stars
343
2 stars
135
1 star
369
  • BA
    Brian Alletto
    6 days ago
    1.0
    The first McDonald's I ever saw I had to buy something first before I can use it after. Usually I like to wash my hands before I order food, but I guess cross-contamination's not important to them. Then after I get in the bathroom realize the water is not even running. So that just tells me people definitely are not washing their hands when they go to this establishment. May want to look at another McDonald's
  • AD
    A d
    Oct 27, 2026
    1.0
    Always being parked and waiting long time just to receive old cold food? I expect my shit to be fresh if i’m being asked to park and it be a long wait
  • IB
    Iris Becker
    Oct 19, 2026
    1.0
    Happy meal bestellt und ohne apple slices erhalten. Nach Nachfrage wurde nur gesagt, dass sie keine mehr haben. Toiletten verschlossen und nur mit PIN zu öffnen, der auf der Rechnung steht. Leider haben wir keine Rechnung bekommen. Schlecht-nie wieder
  • YG
    Yailin Galvez
    Oct 19, 2026
    1.0
    I want to share my dissatisfaction with the service I received. My order was incomplete, and when I asked for the missing items, I was treated poorly because I don’t speak English well, responding “huh?!” with a tone full of annoyance. They handed me my missing items with full on attitude. No one apologized. Later, I saw another customer with a similar issue receive an apology. The way I was treated made me feel bad, and I didn’t like it.
  • PP
    Paola Pao
    Oct 8, 2026
    1.0
    Very Disappointing Service and Lack of Compassion I’m extremely disappointed with the service at this McDonald’s location. Unfortunately, this is not the first time I’ve had a bad experience here. Today, I ordered two ice creams, and both cups were practically empty. The portions were unacceptable, especially considering that I paid for them. Every time I visit this location, the customer service is poor, and the experience leaves a lot to be desired. It’s frustrating to stop by just to satisfy a simple craving and end up leaving upset and disappointed. To make matters worse, while I was there, I witnessed a very upsetting situation involving an elderly person who urgently needed to use the restroom. Unfortunately, the restrooms were closed, and the staff told this person that they were unavailable. As a result, this elderly person had to leave and go to the KFC right next door just to use the bathroom. I personally find this situation extremely disappointing and inhumane. When someone, especially an elderly person, urgently needs to use a restroom, basic human compassion and dignity should come first. Regardless of whether someone is purchasing food, I believe everyone deserves to be treated with kindness, respect, and understanding when it comes to such a basic human need. Customer service is not just about serving food; it’s also about treating people with dignity and respect. I sincerely hope management takes these complaints seriously and makes meaningful improvements to the customer service, product quality, and overall treatment of people at this location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 12290 S Cleveland Ave, Fort Myers?

McDonald's at 12290 S Cleveland Ave, Fort Myers is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same day and no-contact delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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