Wingstop

Reviews

• BU

  betty ui

  2 days ago
  1.0
  I just picked up an order which includes a fountain beverage. The beverage has zero ice in it. And I could tell you why it’s because your machine ran out of ice and that’s because either you’re short on employees or your employees are lazy whatever the case, it doesn’t matter, but now somebody’s getting a beverage with no ice in it how would you like to receive a fountain beverage with no ice in it? This is the reason you guys have a very low, embarrassing and degrading and disgraceful 2.9 rating on Google? This is the reason why
• MM

  Marg

  6 days ago
  5.0
  This place is Usually horrible but today was different. It’s July 3 3:00 PM. The lady expediting packing the orders. She acknowledge me. I gave her my name. I sat down and waited a few minutes. When my order was ready. She shouted out nice and loud and clear my name and said have a good one. This is the way you’re supposed to work folks. This is the way you do your job. I thank the lady and I appreciate you.
• BM

  Blanca Marquez

  Jun 25, 2026
  1.0
  I decided to pick up food tonight and asked a simple question that somehow turned into an argument with one of the supposed managers. The attitude was completely unnecessary and very unprofessional. The issue was over drinks that I had already paid for online. I initially selected “no drinks” because I changed my mind, but when I decided I wanted the drinks I had already paid for, I was treated like I was trying to get something for free. It was a frustrating experience from start to finish. One of the managers threatened to take her strap out her purse. LIKE WHATTTTTT????!!!! Customer service like this is unacceptable. Based on my experience, I would give this location 0 stars. Management seriously needs to address the professionalism and customer service at this store.
• EA

  Eric A

  Jun 10, 2026
  1.0
  Very disappointing experience at this Wingstop location. I came in to pick up an order that was clearly marked as “Ready” on the status board. When I approached the counter, the employee at the front appeared more interested in her cell phone than assisting customers. I politely asked why my order showed as ready, and instead of offering any help or customer service, I was abruptly told, “Sir, you need to go to the pickup window.” There was no effort to answer my question, verify the order, or provide any assistance. The interaction came across as rude and dismissive. Customer service is a big part of the dining experience, and unfortunately, this visit fell far short of even basic expectations. I hope management addresses the lack of professionalism and customer care at this location.
• JJ

  joe jusevic

  Jun 4, 2026
  1.0
  Used to be a regular at this location but after my experience today(6/4/26 ~5pm), I will never visit this location again. Place an online order and get the notification it’s done so I drive over there to pickup. Once I walk in I’m ignored for a solid minute despite having 2 workers that are free, one of which was glued to her phone. I say excuse I’m here to pick up my order to be told it’s not ready in kind of a rude way. Whatever, I work in retail I can deal with rudeness but what I can’t deal with is the unsanitary practices that are happening here. Examples: no gloves on the person I see preparing food, workers leaning on food prep areas, putting tossing bowls on top of the frying cages that could catch debris, and this is just what I notice in the 5 minutes I’m waiting in here. Food is ready and worker that placed my bag on the counter can’t even bring it to the side of the counter where I am which seemed intentional and petty. Combination of these factors have resulted in the loss of my business. To all you who live in the area I’d recommend going to any other location as the workers here are rude and unsanitary. Would rate zeros stars if I could.

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