Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Earlier today I was told the smoothie machine was being worked on/calibrated, which is fine, but then I had to wait around five minutes for a small strawberry smoothie just for it to come out completely watery and separated like dishwater.
I came back around 4:18 PM (2hrs later ) to get it remade, and the lady with the black and gold locs was very helpful and professional. She was already handling the situation and trying to fix the issue for me calmly and respectfully. Honestly, she acted more like management than the other employee.
The frustrating part was another spanish looking employee with a bun interrupting the situation saying “we don’t take stuff back from the window” and saying “I don’t know what that is.” repeatedly. Well obviously you don’t know what it is because it was made incorrectly and completely separated, which is ….literally why I came back….. in the first place….🤯
Also asking if I had a receipt when customers usually are not even automatically given receipts unless they specifically want one was unnecessary. The smoothie was full and clearly barely touched because I came back specifically to show there was something wrong with it. She made the other employee go ask who she called “the big boss” if she was allowed to do it. lol it was three dollars dear calm down.
This could have been a quick and easy remake, but instead one loud employee turned it into an unnecessarily argumentative interaction while the other employee was already handling it professionally.
RS
Robert Sowka
Apr 30, 2026
1.0
This location doesn't know what customer service is. Rude from the start at the drive through... Corporate really needs to rein it in at this store.
SF
Shelix flores
Apr 21, 2026
1.0
I’m literally in my car cracking up right now. I ordered a cheeseburger with extra ketchup, extra mustard, no onions, and of course it comes with pickles like usual. When I got it, there were no pickles. The first time this happened I just ate it, but I swear it tastes different without pickles… it might just be me.
This time I actually wanted my pickles, so I went back around. I was super polite, not rude at all, and even gave them the cheeseburger back nicely. Like I was genuinely being so nice.
They give me a new cheeseburger, and I check it to make sure I finally got my pickles… tell me why there was exactly one single little pickle LMAO. I’m sorry but that felt a little shady. I could understand if I was being rude or had an attitude, but I was being nice the whole time 😭
KO
K O
Apr 15, 2026
5.0
The manager Chelsea was phenomenal! Shortstaffed and doing everything in the front of the house while supporting a singular Rockstar cook named TJ. McDonald's should be grateful to have these individuals at their restaurant. Thanks again Chelsea and TJ!
Which payment methods are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at the McDonald's on 1415 E State Rd?
Yes, this McDonald's location has a 24/7 drive-thru service available.
What services does McDonald's provide at the Fern Park location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I view the menu for McDonald's in Fern Park?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Can I order McDonald's food online or through an app?
Yes, you can order online at https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald's app available on both iOS and Android.
What nearby restaurants are close to McDonald's in Fern Park?
Nearby restaurants include another McDonald's, Lechonera Altamonte Springs Restaurant, Poblano's Mexican Grill, Uncle Jones Bar-B-Que, and Poblanos Mexican Grill.
Are there any convenience stores or gas stations near McDonald's?
Yes, Sunoco gas station and Wawa convenience store and coffee shop are located near McDonald's, making it convenient to fuel up or grab extra items during your visit.
What other essential services are near the McDonald's at 1415 E State Rd?
Nearby essential services include Casselberry Locksmiths, PNC ATM, Florida Discount Tire, Primos Tires and Auto Repair, and CubeSmart Self Storage, providing options for automotive, banking, and storage needs.
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