Ice cold cheese on my burger. Park cars to improve drive through times then forget condiments. Staff CONSISTENTLY does not say thank you.
STRETCH and whoever is on the table right now at approximately 12:30 AM making sandwiches NEEDS A RAISE. You guys finally put together a good night crew. Pay these good people more please.
To the owner who replied to this review: I completed the requested survey. It did not ask for any of my contact information, but if you want to discuss this situation, I was actually once a shift leader and crew trainer for McDonald's, so I understand how everything should operate. If you want to know exactly how your product is being given away instead of sold, causing you to lose profit, you are more than welcome to connect with me; reply to this and I will find a way to provide my email without sharing it with the masses.
I had to wait for the manager to talk to her brother and then make him free food, while my food, which cost $24, was cold; my chicken deluxe looked burnt and was lukewarm. When I asked for fresh fries, the cashier was going to make me pay for them. This place is awful.
FV
fred vasconi
Oct 12, 2026
Warning......This business steals from it's customers ! They absolutely refuse to give the correct change, if it involves pennies! It happened to me this morning and was told to me by the mgr., with the tattooed neck and backed by her blue shirted boss. So although there are Billions of pennies available to them, they've made the decision to short change customers, in their favor! Further.......there is no "Customer care review" that's a joke. You get nowhere. They just dont care !
I thought I’d give this location one more shot. Yet again extremely disappointed. Once again they live up to the subpar standard of being a location where nobody gives a f*** about anything.
I’m a restaurant GM, I know all too well what this industry entails. Long nights, crappy customers, and it’s a thankless job. I’ve been through the ringer over the course of my career so believe me when I say I completely get it. But holy S**** my order tonight may have been the worst food I’ve ever gotten from any food establishment in my life.
I got off late from work, and I just wanted a quick meal that I didn’t have to cook myself. It’s my bday tonight so why not. I’ll indulge in some greasy fast food, because I do have that craving sometimes. I ordered through the app for delivery and when it arrived. Holy shit I can’t make this up.
The spicy chicken patties were Wayyyyyy out of date and were so dry, I couldn’t bite through it. They were obviously made hours ago and just left under the heat lamp for hours. So dry and tough and thin it could easy be mistaken as a chew treat for a Dog.
Then my fries were only fried 3/4 of the way through. Extremely obvious someone pulled the basket way too early. (Pale in color and very limp) also I know the fryer wasn’t up to temp because the fries soaked up so much oil it was dripping out the bottom. Oh also, no salt, like come on yall wtf.
Then I know for a fact based off the flavor of the chicken nuggets, that oil needs to be changed pronto! Omg it was so bitter and tastes like fish. I understand they fry the fish in the same oil but it’s been used so much the oil has now encapsulated the taste.
Literally everything I bought is inedible. I didn’t even try to eat anything, just tossed it all. Luckily DoorDash is refunding me in full.
But to the manager on duty, you really need to step it up. I NEVER leave comments like this, but this is worth mentioning. As a manager who cares about their customer experience, I’d want to be told about the extreme lack of care that was put into my food that I spent nearly $60 trying to get.
I understand that this stuff happens from time to time, but THIS location specifically can’t ever get it right.
To the unit GM, tighten up your ship, you should be embarrassed by this.
I understand it’s just a McDonald’s and you’re probably getting extremely underpaid, but you still have a business to run, and it’s failing big time. Either quit, find a new job you actually care about, or put on your big boy pants and run an efficient store!! This is fast food, not a full service restaurant, so theirs no excuse!
This was extremely disappointing. Even for the low bar I already placed on this unit. I’m not that shocked, just pissed that this is the level of service people dish out these days.