Inspired by the rich heritage of celebratory dining throughout the different regions of Mexico, Chico Malo showcases elevated cooking techniques and local ingredients in an upscale, high energy environment. Featuring an agave focused mixology bar, Tulum inspired patio bar and luxurious dining room, Chico Malo is open 7 days a week for Dinner, on the weekends for Late Night and Brunch.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.