Craving some comfort food with a twist? Indulge in chef-inspired mac & cheese, grilled cheese sandwiches, flatbreads, & more at I Heart Mac and Cheese! With Build-Your- Own options and dietary restriction friendly options, there's something for everyone to enjoy!
* We are Fast- casual, not fast food. Our food is made-to-order and we have limited inside seating. Our menu offerings are put together as per your preferences in front of you and heated in an oven which takes a few minutes to cook. So please be patient with us 🤗.
** Some orders can exceed 20-25 minutes to be served during busy times, especially if you have multiple entrees on your order .
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.