DO NOT GO TO THIS McDONALD’S! WORST EXPERIENCE EVER!
I am extremely disappointed and angry with this McDonald’s. I ordered two $5 meals, spent $10 of my own money, and waited 30 MINUTES just to receive only part of my order. All I ended up getting was two 4-piece chicken nugget orders and a McChicken, and I still did not receive everything I was supposed to get with my meals. I spent $10 expecting to receive $10 worth of food, but I only received part of what I paid for.
The worst part is that I was only the THIRD PERSON to order, yet it somehow took 30 minutes for my food to come out. There were people who ordered five minutes after me who got their food before I did. How does that even make sense? This is supposed to be a fast-food restaurant, but waiting half an hour for an incomplete order is ridiculous.
I am a kid just trying to get my lunch, and because of how slow this McDonald’s was, I barely had a chance to eat before my ride had to leave. By the time I finally received some of my food, my ride was already leaving, so I had to leave without getting to enjoy the meal I paid for. I spent my money expecting to get lunch, and instead, I was left hungry and frustrated.
What makes this situation even worse is that I was not the only person dealing with this problem. My friend did not receive all of his food either, and other students had problems getting their orders. There were students who had to leave without their food because they were going to be late for school and risk getting in trouble. Think about that: students are paying for their lunches, waiting patiently, and then having to leave without eating because the restaurant cannot get their orders out on time.
As someone who plays sports, getting lunch is important to me. I need to eat during the day so I have energy for school, practices, and games. I should not have to spend my money on food and then go without my meal because a restaurant cannot handle its orders properly. Other students should not have to deal with this either.
The restaurant had plenty of workers, so I do not understand why the service was this slow and why so many orders were missing items. I understand that restaurants can get busy, and mistakes happen, but waiting 30 minutes and still not receiving everything you paid for is unacceptable. Customers should not have to chase down their food or leave hungry after paying for a meal.
This experience was completely frustrating, disappointing, and unacceptable. I would not recommend this McDonald’s to anyone based on what happened today. If you are a student trying to get lunch before going back to school, I would seriously think twice about coming here because you might end up waiting too long and leaving without your food.
I WANT SOMEONE FROM MANAGEMENT TO CONTACT ME ABOUT THIS EXPERIENCE. I paid $10 for two meals, waited 30 minutes, and did not receive everything I ordered. I believe customers deserve better service, especially when they are paying for their food and depending on the restaurant to get their orders right.
PLEASE DO BETTER, McDONALD’S. Today, students went without food, orders were incomplete, and customers were left frustrated. This should never be the kind of experience people have when they spend their money at your restaurant. I hope management takes this complaint seriously and does something to make sure this does not happen to other customers.
I AM EXTREMELY UPSET WITH THIS EXPERIENCE, AND I EXPECT A RESPONSE FROM MANAGEMENT!