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Pollo Tropical

3.9
(1,577 reviews)

Business Details

14683 S. Military Trail, Delray Beach, FL
33484, United States
(561) 495-5225

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
14683 S. Military Trail, Delray Beach, FL
33484, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 101 items

Explore offerings from Pollo Tropical on 14683 S. Military Trail in Delray Beach, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

101 items

Reviews

3.9
1,577 reviews
5 stars
754
4 stars
349
3 stars
189
2 stars
98
1 star
187
  • DD
    Dreco
    Aug 12, 2026
    3.0
    The food was ok didn’t follow instructions tho, since it’s mostly all premade it should come out fast
  • RM
    Robert Morales
    Aug 5, 2026
    3.0
    3rd time they get my order wrong. Very simple 1/4 chicken WHITE with beans and rice.
  • GS
    Gisele Silva
    Jul 26, 2026
    4.0
    A comida estava boa, o lugar tranquilo.
  • MC
    MARK CERCE
    Jul 23, 2026
    1.0
    I got a chicken sandwich to go. When I got it home it was turned on it's side shoved inside a bag that was too small to accommodate the sandwich. The sauce had spilled out of the sandwich, the chicken and the rest of the sandwich was ice cold. The chicken looked like it was laying out. The insulated wrapper was under the sandwich in the bag that was too small. Worst food and service ever. I called customer support to get a refund and 6 days later they haven't given me a refund and are not responding to me any longer. I guess I gave 7.23 in a donation to Pollo Tropical for the worst food and service and didn't even eat the sandwich or give it to someone else to eat because it was so bad I didn't want to get sick or risk someone else getting sick. Thank you Pollo Tropical for taking my money for the worst food you can give me and not giving me a refund. I guess business is so bad you need 7.23 regardless a customer didn't have his food and isn't happy. I will be telling my experience on Yelp and Social Media too!
  • GA
    Glenn Acton
    Jul 11, 2026
    2.0
    I placed my order for 2 pork dinners and pork sandwich for delivery (extra charge). So my sandwich bread wouldn't be soggy I noted the bread should be packed separately. The order was delivered by 3rd party. I received 2 chicken dinners and the sandwich was all together and soggy. I had to take everything back to have them correct my order. NOT A GOOD EXPERIENCE 7/24/26 Update Placed an online order, similar to the above, but added a Flan desert. I was relieved to see the 2 pork dinners were somewhat correct. I had ordered extra black beans for 1 order, which didn't come. Once again, the sandwich was packaged together and soggy. NOT GOOD. There was no Flan. This location clearly has personnel issues and no order QA checks. My recommendation for this location is less than neutral and falling.

Brand Certified Facts from Pollo Tropical

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Certified August 16, 2026Yext Knowledge Graph
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