CAVA

Reviews

• MA

  Mazelit Airaksinen

  1 day ago
  5.0
  This is such a great healthy food place. I really love the inviting staff and the generous portions sizes. The manager Veronica is honestly so nice and you can tell she cares about the restaurant. And the girl who wears the yellow bandana is such a sweetheart, she made our day yesterday!
• KZ

  kelsey zelaya

  4 days ago
  5.0
  Stopped by CAVA today and had a good experience. We were greeted by Davon as soon as we walked in, and he was polite, welcoming, and provided great customer service throughout our visit. It’s always nice when someone takes the time to make customers feel acknowledged. Thanks, Davon!
• ZR

  Zoey Reyes

  Jun 30, 2026
  5.0
  Stopped by just before closing, and Nick and Aaron (the cook) were incredibly kind and welcoming. The food was fresh and delicious, the portions were generous, and the overall vibe was great. It's refreshing to receive such genuine customer service, especially at the end of the day. I'll definitely be back!
• WE

  Whitney Eldridge

  Jun 30, 2026
  5.0
  I've always loved CAVA, so I was excited when they opened a location in Delray. The food is always fresh, healthy, and full of flavor, and I find myself coming here a few times a week. Everyone on the staff is friendly, but Brooke always stands out. It seems like she's there every time I come in. She's incredibly welcoming, always moving with purpose, and she even convinced me to download the app which has definitely paid off. Employees like Brooke make a difference. In quick service, it's rare to find someone who's consistently so friendly and genuinely makes customers feel welcome. She deserves the recognition! PRO TIP: get the crazy feta!!
• JD

  Jennifer Diguglielmo

  Jun 29, 2026
  1.0
  I’m pregnant and I’m having strange meat aversions, so, I’ve been getting my protein elsewhere, and tonight I was trying to get it from Cava’s falafels. I placed my order online, my husband picked up my food, and to my absolute surprise and HORROR, there was a rice bowl full of lamb (ew) meatballs. I called and asked for a manager, explained the mix up and requested a refund. She replied that they were unable to issue refunds in the store from online orders, but she would be more than happy to remake my food. I agreed and send my husband back to get my remade food. He brings it back and there’s sauce all over it. My original order had both sauces on the side because I had never had them before, and I ended up hating the sauce that they had slathered all over my remake. At this point, I’m frustrated and crying, because I’m nauseous and hungry. I call for the second time and explain the mix up again. She apologizes and says that they can remake the food again. I don’t even want to eat anything from there at this point, but she keeps offering me free this and free that - I just want my money back. She says that I can only receive my refund from the online website and not the store. I give up, defeated, and throw the food away, ready to let it all go because mistakes happen - they even happen twice! Until my phone rings…it’s the manager, calling to correct me about my order, saying that the sauce was never mentioned to be on the side and that they remade my food using a receipt that does not say that the sauces should be on the side. Now, if I had made a mistake in the way that I made my order, why in the flying fudge monkey would I have called to request a refund, not once BUT TWICE? I told her to look on the online receipt and read the order back to me - both sauces on the side. The absolute audacity to call me back and try to correct me after screwing up my food TWICE. Flabbergasted. Gobsmacked. I am completely taken aback and amazed! I drove to the store myself and spoke to the manager on duty - oh, did I mention that the general manager was with whom I was speaking to on the phone? I explained my frustration and asked for corporate’s information…and then a worker came from behind the line and tried to explain the way that the ticket system worked. I told her what her GM should have done was get behind the line, pull the online ticket and make the order again herself, then double check the order AGAIN after she was finished. I’m over it. This is so trivial and so SO STUPID. BUT, I need yall to know that there is a 50/50 chance that if you place an online order at this store, it’s going to be WRONG. Not exaggerating - I’ve ordered here 10 times and my food has been wrong 5 times. I’m done now though, seriously…maybe. No, I’m definitely not eating here anymore.

Frequently Asked Questions About CAVA