HW
Hannah Wilmoth
Aug 8, 2026
Left out some of our food, & when we tried to contact customer service on the receipt, & the store, couldn’t get a response from, so we had to lose out on almost $15… We placed an online order originally, the checkers was only 15 minutes from our hotel, we gave it a little extra time because our order was just a tad bit big, when we got there we pulled up to the wrong window, (we’ve never been to a checkers with 2 different lanes before, so we didn’t know), & were told we needed to go to the other window for online orders/DoorDash pick ups, & that our order was not ready… so, we did as we were told, & waited an additional 30 minutes at the window, because “our order wasn’t done”, but when they went to hand me my food, they didn’t even ask for the order name, & handed me the wrong order, so I told them that was not my order, gave them our name, just to get my order handed to me ice cold. On top of missing $15 worth of stuff. An $8 cheeseburger, & 2 fries.